Medical Secretary - STC
Tower Health

Job Info

Overview

About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown; and St. Christopher's Hospital for Children. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's commitment to Advancing Health, Transforming Lives.

Responsibilities

Job Summary:

1. Provides complete administrative and secretarial support to the Section

2. Maintains accurate levels of office supplies ensuring availability at all times.

3. Answers telephones according to Hospital and Section guidelines - accurately recording names, dates, time, telephone numbers and a clear and concise summary.

4. Triage calls, records/communicates/delivers all messages assuring and timeliness.

5. Schedules/Confirms patient appointments for a high volume practice into the resources scheduling system.

6. Assistant Director in daily functions of the section

7. Sorts and distributes mail.

8. Manages patient's charts. Assures that all information is collected and details are accurate. Promptly and effectively handles requests for medical records.

9. Effectively arranges for coverage of responsibilities when out of the office.

10. Maintains confidentiality of workplace information according to the policies and procedures of the institution and department.

11. Performs other duties as assigned.

Skills & Abilities:

Proficiency in word processing, database management and automated scheduling system.

Excellent oral, written and interpersonal communication skills

Strong organizational skills

Ability to meet deadlines and respond to unpredictable situations exercising good judgment

Pleasant and professional conduct and appearance in accordance with Hospital and Section standards and documented expectations.

Ability to work without supervision

Ability to prioritize tasks on a daily basis.

Qualifications

Training & Education:

High school diploma or equivalent. Associate degree preferred

Experience:

Three to five year experience in related health care field. Previous supervisory skills preferable.

Knowledge of medical terminology preferred.

Supervisory Responsibility:

None

Required Licenses:

None