Membership Staff Development Program Manager
Dean Foods

Job Info

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Work with the governance team to build and launch the DFA Staff Development Program. Once the program is launched, responsible for overall management of the program for the Fluid Areas and Farm Services staff. Includes our membership, farm services, hauler, member and customer facing roles across the division. This role supports improving the overall employee experience through coordinated training and development initiatives. Work with Fluid Areas, Farm Services BU, key subject matter experts, learning and development, local site HR and Sr. HR business partner.

This role will be building and managing the program as we go. Initial focus will be placed on the field membership/farm services member facing staff then will build to include all member and customer facing roles throughout the Areas and Farm Services.

Job Duties and Responsibilities:

• Work with the governance team to build and launch the program
• Build consistency and alignment creating connectivity and collaboration across the division
• Manage the program initiatives through the lifecycle of the staff member at hire and proactively through their tenure
• Develop KPI's and metrics to determine ROI of program
• Provide overall communication of the program to the business providing updates, new internal and external opportunities available, etc.
• Manage the growth of the work/program/resources into the future

Training and Development

• Develop, organize, schedule and track all training and development pathways for the fluid area and farm service staff in partnership with HR in the various business units
• Deliver in-person training or virtual instruction when appropriate
• Catch up existing staff that may have missed vital on-the-job, technical and professional development training
• Maintain records, tools and reports related to the training and development of DFA employees
  • Partner with local site HR and managers to maintain records of all training and development courses and curriculum completed using the DairyU system; ensure up to date all-inclusive transcripts can be prepared for staff at any time
• Partner with Area and BU leaders to track local internal training activity outside the program

Technical training

• Identify and build a competent network of internal and external resources, with the subject matter expertise, to provide technical training and development opportunities such as:
  • DFA cooperative
  • DFA process
  • DFA technology
  • Dairy based technical
• Work with managers to assign relevant baseline/required training opportunities

Professional development

• Partner with DFA learning and development to identify and build a competent network of internal and external resources, with the subject matter expertise, to provide training and development opportunities such as:
  • Personal and professional development
  • People management
  • Leadership development
• Work with Sr. HRBP and local HR to coordinate training and development activities to support IDPs and growth plans following the talent review and succession planning process
• Work with membership staff to understand and anticipate capabilities for the role of the future. For example: Field staff moving into more consultative roles. Equipping staff with change management messaging. Working with HR to proactively coordinate training for emerging front-line supervisors in membership
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education and Experience

• Bachelor's degree in business, agriculture, human resources or related field required (or equivalent combination of education and experience)
• 8 years' experience as a trainer/ training facilitator or experience including training and development, coordination of development programs, hiring and onboarding
• HR Generalist experience in business, agriculture and office settings helpful, not required
• Certification and/or license - N/A

Knowledge, Skills and Abilities

• General understanding of employment law, including FMLA, ADA, FLSA, Title VII, and EEOC guidelines
• Intermediate understanding of talent and leadership development concepts and approaches
• Excellent training delivery skills
• Excellent presentation skills
• Excellent verbal and written communication skills
• Excellent coordination, follow through/follow up and influencing skills
• Ability to establish credibility with employees, managers, sr. leaders, COE HR partners, and other stakeholders
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment
• Ability to identify and handle sensitive issues with discretion and commitment to confidentiality
• Strong proficiency in Microsoft Office, including Word, Excel PowerPoint, SharePoint and Outlook
• Must be able to read, write and speak English

Travel: 25% - 50% (up to 1 week per month)

An Equal Opportunity Employer

This job has expired.