NetSuite Cloud Client Success Manager (Remote)
Eide Bailly
Job Info
W ho We Are
Eide Bailly provides clients across the nation with core tax and audit services as well as expanded Specialty Services, like Technology Consulting. Offering an array of strategic technology services and solutions, our Eide Bailly Technology Consulting team works with our clients to turn business challenges into opportunities.
We are a five-time NetSuite America's Partner of the Year (2021, 2020, 2019, 2018, 2017) and prior NetSuite 2015 Worldwide Partner of the Year with over 500 successful NetSuite implementations to date.
Why You'll Love Working Here
At Eide Bailly Technology Consulting our business is about making our clients' businesses better. Our driving force motivating each and every engagement is to understand our clients' needs and to discover the best-fit solutions that will yield valuable results for their business. What makes us different -- and why our clients choose to work with us -- is our proactive, consultative approach to people, process and technology and our incredible team.
By far, our people make our business, and our culture cultivates and attracts the industry's leading talent.
We promote a happy workplace by making work-life balance a daily practice and actively engaging in the communities we serve. Our dedication to service is showcased in our Firm's charitable donation match and focus on encouraging staff to volunteer their time to causes close to them. These are just some of the reasons why we remain an employer of choice for today's top talent.
Typical Day in the Life
A typical day as a NetSuite Cloud Client Success Manager (full-time remote eligible) might include:
- Proactively develop, lead, and maintain all facets of client relations for NetSuite solutions in the midmarket business industries.
- Demonstrate effective understanding of target audience including industry knowledge and key business issues Eide Bailly NetSuite solutions can address, including industry trends and competition.
- Interact through virtual meetings, as well as phone/email communications, with clients and internal stakeholders on a daily basis.
- Build product and consulting services knowledge of NetSuite solution offerings as well as continuously developing sales skills.
- Display effective research techniques to uncover valuable information about client needs and future areas of business development.
- Interact by phone and email with key personnel up to, and including, C-level executives.
- May plan, promote, participate in and represent the Firm in events and community organizations where potential sales opportunities may be identified and developed.
Who You Are
- You have a Bachelor's degree in Business, Marketing or a related field.
- You have prior experience in client relations in a professional technology sales/client services environment.
- You have experience with the Netsuite solution, preferred but not required.
- You have excellent communication skills with stakeholders in a variety of levels, including C-suite level executives.
- You have the ability to establish and maintain effective working relationships with coworkers and clients.
What to Expect Next
We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook , Twitter , Instagram , LinkedIn or our About Us page.
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