Office-Office Supervisor
Total Airport Services, Inc.

Columbus, Ohio

Posted in Aerospace


This job has expired.

Job Info


SUMMARY
A Total Airport Services (TAS) Office Agent Supervisor is essential to Supervising and coordinating cargo office agent operations, schedule, attendance, workload, inbound/outbound flight records and services. The Office Supervisor takes leadership accountability to ensure accurate reporting, employee performance, safety, operation standards, policy compliance, client relations, customs process and financial performance for specific cargo operations while effectively demonstrating TAS organizational guidelines as defined in our Best in Class program.
- Demonstrate, supervise and verifies accuracy of Cargo Office work procedures and methods.
- Ensure all job duties for Office Agents are followed, to include customer service both over the telephone and at the front counter as well as notifications of freight arrival and charges applied.
- Interface and ensure documentation delivery to U.S. Customs and other government agencies.
- Demonstrate and ensure compliance with all safety/security regulations. Examines and possibly delay dangerous goods shipments if packaging does not meet IATA regulations.
- Communicate and resolve all cargo related activities with clients.
- Takes initiative in developing new methods to increase business.
- Monitor, communicate and report any problems, concerns and security breaches to leadership.
- Oversee planned schedules and attendance.
- Accountable for preparing accurate reports to leadership.
- Other duties as assigned.
- NOTE: TAS Applicants must in accordance with International Air Transport Association (IATA) standards pass a security clearance (for airport security purposes) a federal background check, be fingerprinted, and complete the required educational course(s) prior to being issued an airport badge, and Customs Border Protection seal.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Job Description
Operation Group - Performs the essential activities according to manuals, norms, processes and
procedures, ensuring firmness of purpose in implementing processes and procedures, through
Operational Group with business mindset, operational excellence assuring safety condition. Performs
the essential activities according to manuals, norms, processes and procedures, ensuring firmness of
purpose in implementing processes and procedures, through Operational Group with business mindset,
operational excellence assuring safety condition.


This job has expired.

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