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Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your role:
The role of the Operations Coordinator will focus on ensuring the intercompany order management/fulfillment expectations are fully met in support of our NA manufactured products. The coordinator will provide administrative support to the Life Science Business partners and all functional stakeholders. The role will develop the appropriate skills to drive and coordinate our in-house intercompany management processes to ensure we deliver the highest quality of service.
Provide an initial point of contact for in-house intercompany order processing support. You may travel up to 10% internationally or domestic. Responsibilities include:
• Manage the order process procedure using the assigned systems including SAP as well as other ERP systems (EDI, web portal, email)
• Coordinate intercompany inquires, complaints and support with internal stakeholders who support our interface including It, Operations, Customer Managers, IT and Business Development.
• Prepare and manage day to day international shipment documentation in alignment with subsidiary contracts and internal compliance to agreed timescales and key performance measurements.
• Prepare information as required to support both external and internal meetings.
• Work effectively and coordinate activities as required across internal teams.
• Be an internal champion for our Customer Relationship Management and use the established criteria to accurately manage and report status of intercompany activity and interactions.
• Work effectively with functional and support staff
• Supply administrative support when necessary to senior management
• Work closely with Operations on pre-shipment activities; including but not limited to export documentation; complaints management; reporting; RMA, Operational Intercept Tracking, as well as key projects as assigned
• Work globally to understand intercompany requirements and implement locally
Who you are:
Minimum Qualifications:
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