The Operations Manager is responsible for the environment of care for a service-oriented group of patient care areas, and is the direct line manager of all USA staff.
The Operations Manager manages and implements processes and practices that support patient-centered, safe, efficient, effective, timely, equitable and standardized environment of care operations. The incumbent manages salary and non-salary operating budget, manages direct report payroll; ensures regulatory compliance; monitors and resolves issues related to environment of care; participates in strategic planning, process improvement and service improvement initiatives; provides project management support to Nursing Directors and other department of nursing leadership staff; assures a quality-focused environment that supports the needs of patients, visitors, and staff.
Management
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