Operations Manager, Recreation - Flamingo
Guest Services

Job Info

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GREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM!

Recreation Operations Manager - $50,000+/hour

Flamingo Adventures, located within The Everglades National Park, is now hiring a Recreation Operations Manager!

We operate 2 large campgrounds, Eco Tents, a full-service Marina, and the newly opened Lodge and Restaurant.

We have RV sites with full hookups for $25 (per person) per week and dorm style housing for $50 per week.

Sorry, space is very limited. You must work here and be available for full-time hours to live on property. Housing is complimentary for managers.

Pay: $50,000 - $55,000/year. This is a full time, salaried, year-round position that includes benefits such as medical, dental, vision, 401k matching, and more!

Our team members also enjoy free and/or discounted bicycle, kayak, and boat rentals, food discounts, and free boat tours.

Popular onsite activities include kayaking, canoeing, boating, fishing, hiking, bike riding, and camping. We are also located within a reasonable driving distance from the Florida Keys, Fort Lauderdale, and Miami beaches and nightlife!

JOB SUMMARY

Operate and oversee the Flamingo Adventures Daily Operations so as to maximize net profit and personnel potential while operating within the confines of company policy.

ESSENTIAL FUNCTIONS

• Direct management staff at Flamingo Adventures in the areas of marina, lodge, restaurant, retail, employee housing, and campground operations
• Maintain a positive environment
• Maximize utilization of all revenue generating venues
• Ensure all record keeping and reporting is kept accurate and current.
• Communicate and maintain a positive working relationship with all our partners i.e. Park Service, vendors, etc.
• Maintain a customer service program dedicated to exceptional customer service
• Maintain compliance with contract obligations or regulatory requirements
• Maintain a competent staff through sound hiring practices and a comprehensive program for communication of goals and practices, and performance evaluations
• Direct management staff to assure a safe and attractive environment for guests and employees
• Participate in all functions and activities regarding marina operations, campground, Retail, lodging, and food & beverage operations to evaluate processes, procedures and staffing for "Best Practices" and efficiencies for improvement
• All other duties as assigned

SKILL AND KNOWLEDGE REQUIREMENTS

• Working knowledge of computer systems and programs, POS systems, and hospitality operations
• Excellent customer service and employee relations skills

PHYSICAL REQUIREMENTS

• Standing for short and long periods of time
• Sitting for long and short periods of time
• Working in hot, humid, and buggy conditions
• Lifting up to 50 pounds
• Bending
• Walking
• Stooping
• Driving golf cart/gator

EQUIPMENT USED

• Vessels
• Computer
• Vehicles
• PPE's
• Cleaning Equipment
• POS Systems

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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