Ophthalmic Clinical Specialist I - IRL (100%)
University of Iowa

Iowa City, Iowa

Posted in Call Centre and Customer Service


This job has expired.

Job Info


The Iowa River Landing Ophthalmology Clinic is seeking a 100% Ophthalmic Clinical Specialist to perform technical and diverse optical testing as a portion of the complete ocular exam, in addition to obtaining patient histories, medications and allergies for the supervising physician.

Duties to include:

  • Demonstrate refraction competency with optometrist.
  • Transpose spectacle prescriptions from minus to plus cylinder.
  • Responsible for knowing basic pharmacology of ocular medications, instilling multiple diagnostic drops during the exam, per protocol.
  • Perform manual keratometery testing.
  • Answers phone calls, triages patient complaints, working them into clinic as needed.
  • Able to perform advanced applanation tonometry for corneal irregularity problems, or patients with high astigmatism.
  • Assist with ocular specimen collection using various types of media for microbiology.
  • Maintains technological equipment, calling for repairs and troubleshooting as needed. Maintains equipment as needed by changing bulbs, arranging repairs.
  • Assists physicians with procedures including obtaining cultures, tap and injection procedures.
  • Assists physician with scheduling procedures.
  • Ensure that quality control testing is complete and documented.
  • Participate in interview process for new hires and provide feedback.
  • Consult with the clinic leadership regarding staffing for the day and week.
  • Address patient complaints or be a resource for service recovery.
  • Function as an Epic super user.
  • Train other staff.

University of Iowa Health Care WECARE Values:
  • Welcoming: We strive for an environment where every voice is heard, emphasize regular communication, and seek transparency whenever possible.
  • Excellence: We strive to achieve excellence in all that we do.
  • Collaboration: We believe teamwork is the best way to work.
  • Accountability: We behave ethically, act openly and with integrity in all we do, and take responsibility for our actions.
  • Respect: We honor diversity and recognize the worth and dignity of every person.
  • Equity: We dedicate ourselves to equity and fairness.
For a full job description, please send an e-mail to the contact listed below.

University of Iowa Hospitals & Clinics-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

University of Iowa Health Care-Iowa River Landing offers the world-class, academic-level medicine you expect from UI Hospitals and Clinics in a convenient medical office building that makes visiting the doctor a pleasant experience. Our pledge at UI Health Care-Iowa River Landing is that our patients will receive the best possible care in a friendly, compassionate, efficient way.

Percent of Time: 100%

Schedule: 40 hours accomplished Monday - Friday 8:00am - 5:00pm, with an occasional late rotation; additional hours as assigned.

Location: Iowa River Landing

Merit Pay Scale: https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix

The department intends to hire from either Ophthalmic Technician, requisition 23002913, or Ophthalmic Clinical Specialist I, requisition 23004420, based on the qualifications of the successful candidate. Please apply to the specific position for which you wish to be considered, or both.

Required Qualifications:
  • Three years of health care experience involving direct patient care including some use and maintenance of specialized medical equipment , or a combination of related education and experience.
  • COA certification through JCAHPO
  • Excellent verbal and written communication skills
  • Demonstrated leadership qualities and abilities
DESIRABLE QUALIFICATIONS:
  • 18 months of ophthalmic patient care
  • COT certification through JCAHPO
POSITION & APPLICATION DETAILS

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
  • Resume
  • Cover Letter
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization.

For additional questions, please contact Anne Beyerink, at anne-phillips@uiowa.edu.

Additional Information
  • Classification Title: Ophthalmic Clinical Spec I
  • Appointment Type: Merit
  • Schedule: Full-time
  • Work Modality Options: On Campus
Compensation
  • Pay Level: 10
Contact Information
  • Organization: Healthcare
  • Contact Name: Anne Beyerink
  • Contact Email: anne-phillips@uiowa.edu


This job has expired.

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