IU Event Services, a department of IU Auditorium, is Bloomington's leading provider of guest services staffing. Our guest services model follows the simple rule to exceed guests' expectations in every facet of their experience. IU Event Services events are aligned with the vision and goals of the organization we work with, bringing with us the philosophy that the organization and the events must be created with the customer in mind.
The Guest Service staff position in responsible for:
- Greeting and directing guests at events.
- Creating a warm, welcoming atmosphere for patrons.
- Scanning tickets and ushering fans in at major IU events, including IU Football games, IU Basketball games, Little 500 races, and IU Commencement ceremonies.
- Assisting patrons with accessibility issues.
- Overseeing crowd management.
- General knowledge at the high school level.
- Prior sales or customer service positions.
Working Conditions / Demands
- Outstanding customer service and communication skills.
- Ability to work in a team environment.
Ability to move through a multi-level facility. Ability to stand for extended periods of time. Ability to lift up to ten pounds.Work Location
Bloomington, IndianaAdvertised Salary
$10.15 per hour and $10.40 per hour based on event type. Additional supervisor and manager positions available after experience.Work Hours
Shift times vary. Up to 29 hours per week.Job Classification
Career Level: Temporary
Job Function: Temporary Hourly
Job Family: Temporary Regular
Click here to learn more about Indiana University's Job Framework.Posting Disclaimer
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.Beginning with the fall 2021 semester, all Indiana University students, faculty, and staff will be required to be fully vaccinated for COVID-19 as a condition of enrollment / employment. To learn more about this requirement, view our COVID-19 vaccine information page
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