Patient Resource Navigator, $1,000 sign-on bonus-Quincy
Inspire Diagnostics
Job Info
$1,000 Sign-on Bonus!
The Triage Clinician will serve as a key member of the Emergency Service Team to provide the smooth coordination and delivery of crisis services.
RESPONSIBILITIES:
- Triage phone calls and provide support and counseling to clients, families, and community referrals in need of ESP assistance and/or evaluations
- Assist clinicians in performing bed searches for clients awaiting placement for a higher level of care
- Ability to navigate medical record system (Avatar) for each referral as a standard practice (Updating/adding clients, scanning of paper documents, adding Alerts, Service Addendums, and Final Dispositions
- Provide information and referrals to phone contacts
- Gather appropriate risk information and direct clients, families, and community members in accessing and utilizing supports
- Consult with Director or Assistant Director regarding high risk cases and conflict resolution when deemed necessary
- Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity
There is shift differential payment of an additional $3/hour for hours worked within the time periods below.
• Weekdays: 8 p.m. to 8 a.m.
• Weekends: 8 p.m. to 8 a.m. and 8 a.m. to 8 p.m.
(All hours worked from Friday at 8 p.m. through Monday at 8 a.m.)
Required Skills
- Knowledge of systems involved with ESP services
- Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers
- Professional and therapeutic communicator while working with agitated or distressed clients
Required Experience
- Bachelor's degree in a related field required
- Minimum of one-year experience in a mental health setting working in a crisis intervention setting.
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