Patient Service Representative - Clinic Float Pool
Saint Alphonsus Health System

Job Info

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Employment Type:
Full time
Shift:
Day Shift

Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking to hire a Full-Time Patient Service Representative to work in our Float Pool to support our Saint Alphonsus Medical Group Clinics!

Work Schedule: Your schedule will be based on business needs meaning it most likely will change week to week.You will be supporting clinics such as Family Medicine, Urgent Care and Specialty clinics, anywhere from Boise, Nampa, Caldwell & Fruitland! You may be scheduled for 8, 9, 10, 12-hour shifts based on clinic needs. Ability to work Holidays and weekends if needed is required.

Requirements: **Since this role is considered a "Float Pool" position, the ideal candidate for this role will need have reliable transportation & open availability, in order to work any and all days and shifts times to be considered

Pay Rate: This is decided based on your education and experience. This role also includes an additional $1/hr to accommodate the extra traveling. There is mileage reimbursement for certain commutes.

As a Patient Service Representative you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.You will also need to be comfortable using our electronic medical record to update required information.

Our ideal candidate is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision making skills will be essential in this position.

General Requirements:

• Prior customer service experience
• Basic understanding of the core Microsoft Suite offerings

Education:

• High school diploma or equivalent required

Preferred Qualifications:

• Prior work experience in a medical setting

Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!

Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.

Visit Saint Alphonsus on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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