Platinum Advisor
Zoetis

Job Info

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Platinum Performance was founded in 1996 by renowned equine veterinarian, Dr. Doug Herthel to support his cases in veterinary practice. From its earliest days, the company has held a strong commitment to veterinarians and the highest respect for their role in guiding the health, wellness and performance of the horse. For 25 years, Platinum Performance, now a wholly owned subsidiary of Zoetis, has been developing, manufacturing and marketing premium nutritional product formulas for wellness and athletic performance in horses as well as a range of pet care brands and human nutritional supplements.
Job Description

The Platinum Advisor team is the face and voice of our brand. Advisors are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.

Platinum Advisors are smart thinkers, self starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the United States and occasionally, abroad. A Platinum Advisor works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.

Responsibilities

• Provide exceptional service, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily
• Compose clear electronic correspondence to clients through email
• Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals
• Nurture client relationships through account management and follow up
• Occasional travel to equine, canine and human events to represent Platinum Performance
• Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping

Qualifications

• Bachelor's degree, preferably in Animal Science, Nutrition, Agricultural Business or related fields
• 3.0 GPA or higher
• Knowledge of equine, small animal or human nutritional products; or the equine industry
• Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
• Excellent communication skills with clients and team members
• Must be willing and able to work in Buellton, Ca. Relocation is not available at this time

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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