Product Manager
Lightbox

Job Info

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Position Overview:
The Product Manager will work to investigate user workflows, customer needs and market opportunities. This position will lead development of the requirements for new and existing LightBox products and execute overall product plans. This role will align requirements with business priorities to achieve strategic priorities.

The Product Manager will learn and understand existing LightBox capabilities and then identify customer pain points and contribute to potential solutions. This role will work closely with the divisional Product Development leader as well as other departments (Business, Marketing, Customer Success) to influence processes, culture, and best practices within the organization.

Position Overview:
The Product Manager will work to investigate user workflows, customer needs and market opportunities. This position will lead development of the requirements for new and existing LightBox products and execute overall product plans. This role will align requirements with business priorities to achieve strategic priorities.

The Product Manager will learn and understand existing LightBox capabilities and then identify customer pain points and contribute to potential solutions. This role will work closely with the divisional Product Development leader as well as other departments (Business, Marketing, Customer Success) to influence processes, culture, and best practices within the organization.

What you will do and achieve:

• Develop business and functional specification documents for product enhancements in support of product initiatives.
• Establish, drive, and achieve the product objectives within the Segment.
• Develop and maintain the product roadmap based on customer input, strategic plans, and business priorities.
• Partner with Product Development teams to drive roadmap execution.
• Create, prioritize, and maintain user stories and groom product backlog.
• Oversee scope adjustments and coordinate with cross-functional teams. This typically involves creating internal notifications, customer announcements, training internal staff (key stakeholders), as well as supporting sales and support on key accounts.
• Ensure high-quality implementation by taking part in quality assurance assessment (i.e. UAT).
• Work closely with other Product Managers to maintain strategic alignment
• Develop and present product-related initiatives for internal stakeholders as well as customers that help grow the business.
• Be an evangelist and SME (subject matter expert) for product. This includes customer-facing engagements and some content production.

Who you are:
Education
• Bachelor's degree or equivalent work experience

Experience
• 3+ years of experience in product management and/or business analysis with SaaS solutions
• 2-4 years writing user stories and functional specifications and execution of product plans
• Track record of collaborating with cross-functional teams: Engineering, Marketing, and Customer Service
• Familiarity in Agile and Scrum product development methodologies
• Experience in full product development lifecycle including deployment

Key Knowledge & Skills
• Product Management as a discipline
• Project management to organize tight timelines and constrained resources
• Execution of product objectives and roadmaps
• Proven skills in leading teams and effectively representing the needs of customers
• Ability to conduct business analysis and present research
• Ability to make sound decisions when faced with trade-offs
• Ability to manage within a matrixed organization and evaluate optimal execution paths

Core Competencies
• Demonstrate LightBox Core Values of Clarity, Cooperation, Empowerment, Passion
• Highly analytical, creative, and problem-solving mindset
• Self-Starter and an initiative taker
• Excellent communicator, clear, concise writing and comfortable in front of audiences

Physical Requirements
• Sitting for extended, continuous periods of time
• Able to travel up to 20% of time

This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee's only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.

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