Job Info
What you'll do at
Position Summary...
What you'll do...
The Walmart Marketplace Strategic Programs team is committed to improving customer and seller experiences, supporting seller success, and driving growth by bolstering our seller service offerings. This is a unique and exciting opportunity to drive impact, create, launch, and own programs end to end.
We are looking for ambitious, fun, creative, people-oriented folks who are willing to roll up their sleeves to solve business challenges in creative and structured ways. You must be an excellent communicator, an enthusiastic and proactive problem solver who works well in a team-oriented, collaborative environment and possesses an extreme sense of ownership, responsibility, and accountability to see projects through.
As a leader within the Strategic Programs team, you will help drive change to improve multiple areas within the customer post-purchase experience.
You'll sweep us off our feet if:
- Expert in SQL and perform data analysis to drive insights.
- Prior experience developing and leading programs, specifically drivers of growth, working cross-functionally with product and analytics teams
- Strong presentation and influencing skills and the ability to interact with executive level business partners
- Startup mentality: scrappy, creative, drive, and passion to be best-in-class
- Self-starter with a strong attention to detail and an ability to deal with ambiguity
- Track record of delivering results and ability to demonstrate measurable impact to business and customer KPIs
- Experience making data-driven business decisions to help prioritize and shape projects
- Excellent written and verbal communication skills with ability to champion products throughout the organization
- Attitude to thrive in a fun, fast-paced, start-up like environment
- A deep understanding of how to connect with and develop amazing experience for customers/partners
- Belief in our purpose of save money, live better for customers
You'll make an impact by:
- Strategize and identify opportunities and drive programs that grow seller sales by meeting and exceeding customer and seller expectations of the online marketplace experience
- Launch & scale programs. Track, communicate and coordinate with various stakeholders and teams across Walmart Marketplace and the company at large (Analytics, Supply Chain, Account Management, Product teams, etc.)
- Develop and execute end-to-end programs focused on driving product adoption and seller services tool development
- Measure, track and analyze results, report progress, and optimize programs continuously.
- Drive informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business
- Creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle
- Analyze and interpret information for one or more initiative work streams by using various analytical methodologies
- Developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes
- Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning
- Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open-Door Policy
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $91,000.00-$169,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in information technology, computer science, or related area and 3 years' experience in eCommerce merchandising, site operations, business management, or related rea.
5 years' experience in eCommerce merchandising, site operations, business Management, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area
Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America
About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Hello, Silicon ValleyYou don't have to choose between your career and your lifestyle. In Silicon Valley, you can have both.
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