Project Portfolio Management Associate
PMA Companies

Job Info

---

The Project Portfolio Management Associate supports PMO operations and promotes adoption of project management best practices. The Project Portfolio Management Associate is responsible for monitoring and reporting of the project portfolio for compliance with PMA Project Management policy and best practices. The Project Portfolio Management Associate ensures project updates are made consistently and accurately with an appropriate focus on audience needs. The Project Portfolio Management Associate also serves as the tools administrator for third party applications used in the process of managing projects. The Project Portfolio Management Associate will work under the supervision and direction of IS Management.

Duties and Responsibilities

Project Management/PMO Operations

• Leverages organizational change management methods to increase adoption of Project Management best practices.
• Provides oversight monitoring for projects--determining Project Managers' compliance with defined policy/process and best practices. Faciliates Project Manager project tracking system updates and actions to maintain process compliance.
• Facilitates reviews of the project portfolio to help improve data quality and accuracy within the IS Project Management system of record.
• Reviews the project portfolio for dependencies, constraints and risks highlighting issues and recommendations to Management.
• Tracks and reports on project portfolio-level KPIs.
• Assesses projects needing executive-level attention and works through the Project Managers to ensure executive leaders have the information required to support executive decision making.
• Identifies user training needs in the area of Project Management and related software tools. Prepares training materials, Project manager guides/job aids, etc. as needed.
• Coordinates delivery of coaching/training provided by other PMO Team members.
• Executes/distributes predefined portfolio reports after reviewing for currency and completeness of information.
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

Project Management Tools Development/Administration

• Serve in System Admin role for project-related/collaboration tools (Smartsheet, QlikSense portfolio dashboards/reporting, Jira, Confluence, Slack, Zoom).
• Onboards/offboards tool users.
• Facilitates user access audit reviews.
• Manages system incidents and coordinates issue resolution with vendors.
• Attends vendor conferences/trainings and stays current on vendor product roadmaps.
• Recommends feature enhancements/configuration which will improve PMA project management workflows/process.
• Implements feature enhancements through tool configuration.

Requirements:

• Minimum of 5 years experience managing projects to successful outcomes.
• Willingness to learn and apply formal approaches to software development life cycle methodology and best practices.
• Proven ability to think strategically within the PM domain and offer sound guidance that will lead to improved project outcomes.
• Effective verbal and written communication skills with a proven ability to communicate in business language using an audience-centered approach and communicate across levels of the organization.
• Strong analytical skills, including the ability to think independently and grasp the "big picture" without losing sight of the details.
• Must be detail oriented, action oriented, and capable of independently solving complex problems.
• Strong time management and record keeping skills.
• Demonstrated use of a personal "trusted system" to ensure tasks are not missed and follow-ups occur.
• Ability to work successfully across organizational lines and influence outcomes.
• Inquisitive in nature with a desire to gain a full understanding of business and technology operations as they relate to project outcomes.
• Demonstrated skills and experience in conflict resolution, negotiation, and presentation.
• Strong teamwork and interpersonal skills.
• Proficiency with MS Office tools.
• Self-motivated and able to work with limited supervision.

Experience or knowledge in the following areas a plus:

• Demonstrated experience working in a structured project management office environment.
• Experience coaching and training others on Project Management principles and best practices.
• PMP certification or Program Management Professional (PgMP) Certification.
• Commercial Insurance knowledge.
• Experience establishing a structured project management office.

Education:

• Post-secondary education in business or technical field

This job has expired.