ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology-an industry first-to the world's only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we're invested in their success.
We offer competitive salaries and a comprehensive benefits package. Join our team. It's a great time to be a part of ZOLL!
Job Summary:
The primary purpose of the position will be ensuring that complaints are properly investigated and documented as well as verifying that outgoing units comply with stated guidelines. In addition, the position supports the resolution of customer issues in order to determine the cause of the problem and to initiate the appropriate corrective action. In some cases, formal reports to customer will be required to explain the problem and what was done to correct it. Moreover, the Quality Assurance Engineer will be required to conduct analysis and trending of information and perform inspections on incoming finished goods.
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