Our client who is a medical technology company is currently seeking a remote Quality Compliance Specialist.
Location: Irvine, CA 92614
Pay Rate: $43.00-$47.24/hour
REMOTE
Duration: 9 month Contract
Job Summary:
The primary responsibility of the Quality Compliance Specialist is to assess provided complaint information, evaluate each event to determine if it qualifies as a complaint, and escalate as necessary. This role involves managing customer relationships throughout the complaint investigation and resolution process, collaborating with various departments for investigation support, and leading projects to enhance processes. Additionally, the specialist is responsible for preparing and submitting Medical Device Reporting (MDR) reports to regulatory agencies, summarizing findings, and facilitating communication with relevant stakeholders to address complaint issues.
Key Responsibilities:
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