Quality Operations Engineer

Job Info

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. 
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. 
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. 
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.  
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care. 

Primary Function of Position:


The Quality Operations Engineer works independently to drive the continuous improvement of all Quality Operations processes while meeting customer demands, area metrics and maintaining a high level of output quality. The Engineer will support engineering needs across the areas of IQC- Incoming Quality Control, PMC- Preventive Maintenance & Calibration, MRB – Material Review Board, DHR – Device History Record.



Roles & Responsibilities:


  • The Quality Operations Engineer may monitor all department metrics and provide recommendations for areas of opportunity or continuous improvement. They may analyze equipment performance, drive fixture development and improvement and assess automation opportunities. The Quality Operations Engineer may update DOPs and write work instructions to clarify or improve department processes. The Quality Operations Engineer also supports engineering activities across all Quality Operations functional areas.
    • Creates, analyzes and manages closure of Equipment Events (EEs)
    • Creates and approves engineering changes
    • Designs tools, as needed, to support PMC activities
    • Leads special projects related to PMC execution and cost efficiency, including RFID, in-house verification, and rebuild processes.
    • Creates procedures for in-house calibration activities
    • Performs assessment, diagnosis and supports troubleshooting of ISI equipment not performing per equipment specifications.
    • Derives tolerance specifications from engineering CAD models and Engineering specifications for inspection, maintenance and troubleshooting activities.
    • Work with incoming quality inspection team to develop and revise inspection plans
    • Support other quality operations initiatives as directed by the manager



Skills, Experience, Education, & Training:


  • Minimum BS in Mechanical, Electrical Engineering or equivalent
  • Minimum 5 years related experience
  • Familiar with Six Sigma principles/ tools
  • Capable of performing data analytics, excel/VBA, Tableau
  • Able to work independently, switch gears and wear multiple hats
  • Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and Tooling, including the use of calipers, DMMs, and pin gauges
  • Proficiency in Solidworks
  • Honest, thorough, and self-motivated
  • Understanding of Inspection (GD&T), Metrology, PMC, and GMP
  • Comfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining
  • Excellent creative problem-solving skills
  • Excellent communication and documentation skills
  • Comfortable troubleshooting and resolving complex assemblies


Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.


Shift : Shift 1 - Day

Travel : Yes, 10 % of the Time

Travel Requirements:Yes, 10 % of the Time Shift:Shift 1 - Day

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