Recruitment Business Partner
HAYS

Job Info

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What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers.With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

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Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

Your Role

• To maximise fee performance by effectively managing the on-boarding and recruitment process
• To meet overall fulfilment demands
• To partner with the client in order to deliver a tailored recruitment solution

Key deliverables

We will equip you with the tools and training to:

Build lasting relationships:

• Develop relationships with key contacts
• Provide specialist advice, support and recommendations on specific market conditions
• Develop strategies to maximise networks and information resources
• Demonstrate personal brand, expertise and credibility to clients, candidates and colleagues and act as a trusted advisor

Develop and evolve your account / portfolio:

• Meet individual placement and fee targets
• Contribute to team targets
• Identify and escalate areas for improvement in the service we provide

Deliver an efficient and compliant process:

• Facilitate end to end recruitment solutions from sourcing to placement and aftercare as per the Standard Operating Procedures (SOP) manual
• Accountable for ensuring that an appropriate demand plan exists for the business
• Demonstrate excellent partnering skills by questioning client to ascertain needs and presenting the most appropriate solution
• Responsible for collaborating with the Sourcing team when required to deliver an appropriate sourcing and attraction strategy for the client
• Liaise with line managers and the Sourcing team to obtain feedback at all stages in the recruitment lifecycle
• Manage client expectations in line with market conditions and the principles of Equal Employment Opportunities
• Provide assistance and support to hiring managers in relation to: New vacancies and approvals, rate/contract negotiation and contract extensions
• Provide reports/information
• Release vacancies to the appropriate channel – sourcing and/or supplier panel and manage supplier briefings.
• Offer management facilitation with Sourcing and Vendor Management
• Partner with hiring managers to advise on recruitment best practice
• Build and develop strategic talent pools in line with client requirements
• Identify and utilise a broad range of candidate attraction strategies, including the recruitment technology system (OneTouch, 3SS or other), websites and networking groups to meet client requirements
• Identify suitable candidates to meet specific role requirements
• Manage any escalations from the Care team and ensure temp/contractor timesheets are submitted on time
• Escalate any candidate issues or disputes to the Client Team Leader/Client Manager
• Ensure all client and candidate information is updated on the recruitment technology system in a timely and accurate manner
• Provide recommendations to the Client Team Leader/Client Manager in relation to compliance improvements
• Ensure adherence to Hays' policies, procedures, recruitment methodology and service delivery standards
• Ensure adherence to all current legislative requirements
• Work continuously to uphold and improve the quality of service provided to both internal and external customers

Optimise Systems and Business Intelligence:

• Ensure data integrity is maintained in both Hays and client systems, updating and maintaining systems in real time and performing data cleansing activity on a regular basis to ensure the data and reports are accurate
• Document all business activity including client, candidate and job information accurately and in real time
• Demonstrate a commitment to maintaining data integrity
• Assist new employees in maximising their use of relevant systems

Competencies & Behaviours

• Building Customer Relationships
• Personal Communication
• Achieving Plans
• Sharing Knowledge
• Working with teams
• Showing professionalism
• Solving problems
• Display initiative

Knowledge & Skills

Whilst ability, motivation and attitude are most important, it would be a distinct advantage to have:

• Demonstrated experience in end to end recruitment processes
• Knowledge of stakeholder management and how to meet KPI's & SLA's

• Knowledge of pre-identified contingent worker processes
• Excellent written and verbal skills and communicates effectively

• Demonstrates a high level of professionalism
• Demonstrates skills as a trusted advisor
• Customer service driven
• Demonstrates strong attention to detail
• Energetic and enthusiastic
• Proactive approach

• Demonstrates a positive, motivated attitude

• Team orientated
• Able to work in a fast paced and competitive environment
• Able to manage self and time effectively
• Demonstrates a sense of urgency
• Able to think on feet
• Demonstrates resilience
• Strong influencing skills

• Time management skills
• Knowledge of current legislation, depending on the activity (interim, contracting, perm, temp)
• Excel and word knowledge
• Knowledge of applicable systems
• Ensure data accuracy in all tools
• Ownership of own actions
• Adaptability, agility, reactivity & objectivity

What you will get:

• For New York, Colorado, and California include base Salary + OTE
• We offer base compensation plus a high percentage, uncapped commission plan.
• Hybrid/flexible schedule.
• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
• Competitively priced medical, vision and dental plans to choose what works best for you.
• 401K with guaranteed match and fast-paced vesting schedule.
• Initial and continuous training & support from Learning & Development for your professional growth.

What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

More about us

Hays is the world's leading recruitment experts. Last year we placed70,000people in permanent jobs and over240,000people in to temporary roles globally. We employ over10,800recruiting experts in 33 marketswith opportunities for growth, leadership and travel.

We're enjoy an exclusive global partnership with LinkedIn and are recognized as themost socially engaged recruitment firmwith over 2 million followers.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

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