Representative II, Inbound Customer Service Weekend Shift(Bilingual)
Resurgent Capital Services

Job Info

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About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

Resurgent Capital Services is looking for a Representative II, Inbound Customer Service to join our Greenville, SC- Liberty One Office! This role is responsible for assisting account owners or authorized individuals, who call in, to effect resolution of their account(s). By utilizing strong communication and organizational skills the Inbound Customer Service Representative will investigate and/or negotiate resolution with/for Resurgent's customers.

This is a 100% in-office role

Weekend Schedule ONLY: Friday and Monday 8:00am-7:00pm, Saturday and Sunday 9:00am - 5:00pm ( $1/hour shift differential)

What you Bring:

• MUST be Bilingual (Spanish/English)
• High school diploma or equivalent
  
• 1+ years of customer service experience (call center experience preferred but not required)
  

What We Offer:

• Competitive salary & the ability to make a monthly bonus!
  
• Comprehensive medical, dental and vision insurance
  
• Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, etc.
  
• Free on-site fitness area
  
• Employee wellness clinic
  
• Up to a 4.5% match on 401k
  
• A career path to grow
  
• A casual work environment
  
• Opportunities to give back to the community by participating in civic and charity events with colleagues
  
• Ability to work with phenomenal talent and friendly team of professionals
  

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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