Position type: Full-time
Location: Rosemore, PA
Schedule: Monday - Friday 8am-6pm, Saturday 9am-1pm
On-site
Description:
The Retail Office Manager will be responsible for achieving branch growth and service goals, while also having responsibility for leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets. This role will be responsible for observing branch activities and behaviors while ensuring that they align with Bank strategy. The incumbent will provide day to day management and coaching for a team of 5 – 12 branch Associates, which will include staffing decisions, performance appraisals, training, promotions, salary recommendations and consistent coaching and feedback. The Retail Office Manager will also provide administrative control over the functions of the office, including but not limited to branch budgeting, branch profitability management, and critical operational duties to ensure branch compliance. This role will oversee activities in order to promote the growth of the branch office and attract new business which includes recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills. The Retail Office Manager will be empowered to make sound business decisions that are mutually beneficial for both the customer as well as the bank.
Minimum Qualifications:
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