Sales Operations Manager
Lightbox

Irvine, California

Posted in Manufacturing and Production


This job has expired.

Job Info


Position Overview:
The Sales Operations Manager will report to the VP of Market Development and Sales Enablement. In this role you will define and manage our sales contract processes, partnering with Sales Leadership, Finance, Legal, and the rest of the Sales Enablement team.
LightBox is building its core go-to-market infrastructure around Salesforce and is rolling out a new instance to cover the entire business. LightBox was formed through seven acquisitions and is building a connected commercial real estate (CRE) data company. LightBox currently has over 10,000 existing customers today from a diverse set of segments, including CRE Brokers, Banks, Environmental Engineers, Insurers, and tech companies.What you will do and achieve:
The Sales Operations Manager is instrumental in driving LightBox's ability to scale. In this role, you will be responsible for:

  • Strategy & Process
    • Owning and improving the contract signature process within Salesforce
    • Driving full utilization and improving our tools (CPQ, Adobe Sign)
    • Partnering with other stakeholders within the business to determine requirements and select additional tools to license
  • Enablement & Training
    • Developing and maintaining documentation, playbooks, and training materials for all of the go-to-market teams
    • Establishing and maintaining best practices around opportunity & account management
    • Driving lead management with the Marketing and Business Development teams
  • Operationalization
    • Scoping and outlining new build requirements and partnering with the Salesforce Administrators to prioritize and drive expansion
    • Reconciling month end close with Contract Accounting and ensuring data integrity across systems
Who you are:
Education
  • College degree preferred but not required
Experience
  • 5+ years sales operations experience
  • Experience with Salesforce and CPQ
  • B2B SaaS companies
  • Experience supporting Salesforce integration projects a plus
Key Knowledge & Skills
  • Ability to work independently, effectively operate, and influence in a cross-functional environment
  • Ability to develop user training materials and partner with users across the company
  • Organized and excellent documentation skills
Core Competencies
  • Ability to prioritize, multi-task and ensure deadlines are met in a fast-paced, changing environment
  • Ability to work independently and as part of a team
  • Strong oral and written communication skills to interface with all levels of the organization and external partners
Physical Requirements
  • Sitting for extended, continuous periods of time
  • Communicating via telephone

This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee's only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.


This job has expired.

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