Sales Support Specialist
Mobile Communications America

Job Info

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Mobile Communications America, Inc. is seeking an energetic Sales Support Specialist with excellent communication abilities and proficiency with details to join our growing sales organization. The desired canidate will play a critical role in expanding business opportunities with our inside and outside sales teams for the sale of wireless communication solutions nationwide.

WHAT YOU WILL BE DOING:

• Work closely with the Business Development Managers & Sales Team to coordinate schedules to ensure projects are completed before deadlines
• Identify pertinent documents for bids and proposals process
• Download drawings and specifications
• Post documents for the proposal team
• Assist in day-to-day office operations and provide administrative support
• Create and maintain filing systems, both electronic and physical
• Support sales team with leads
• Assist with estimates and quotes, as appropriate
• Contribute to Sales team effort by accomplishing related tasks as needed

WHAT YOU WILL BRING TO THE TEAM:

• Must possess a High School Diploma or GED (Associate Degree Preferred)
• 2+ years of experience in business-to-business customer service or sales operations
• Excellent communication skills in writing, speaking, listening including e-mail and phone communications with customers
• Demonstrated ability to understand and successfully promote technical offerings and solution sets
• Strong attention to detail for data entry and process ensuring accuracy and completeness for all actions
• Engage in patient, professional communication with prospective clients, current customers, vendors and team members
• Build confidence and trust with leads, prospects and customers over the phone
• Excellent interpersonal skills including a customer orientation and ability to adapt/respond to different types of personalities
• Able to work well under pressure, independently in an entrepreneurial, fast-paced environment.
• Strong initiative, integrity, detail oriented, ability to anticipate issues proactively
• Proven track record of reliability and responsibility
• Ability to organize and manage multiple projects/priorities simultaneously
• Solid experience in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams

WHO WE ARE:

Mobile Communications America, Inc. (MCA) is Motorola Solution’s largest provider offering a portfolio of world class voice, data and video products and solutions to more than 65,000 customers across the United States. MCA provides extensive wireless communication solutions for a safe, secure, and more efficient workplace in industries such as public safety, commercial, education, healthcare, utilities, and government.

With just over 1,000 employees at 80 service locations across 13 states, our team of certified professionals deliver a full suite of reliable technologies including two-way radios, video, vehicle upfit, security/access control, BDA/DAS, and other wireless communication solutions. MCA’s advantage is our “service first DNA” culture of going above and beyond to service our customers while being a trusted advisor to support the solution lifecycle from start to finish.

WHAT WE BELIEVE:

When you join our team, you join the MCA family! We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety.We take our work and our customers seriously and believe that our best work can also be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.

DIRECT REPORTS:

No Direct Reports

TRAVEL REQUIREMENTS:

Must have the ability to travel as needed.

NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified.

Mobile Communications America, Inc. offers competitive compensation as well as comprehensive benefits to include: Medical, Dental, Vision, 401K, Paid Time Off (PTO), Holiday Pay and much more.

Mobile Communications America, Inc. is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.

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