About Us: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.
Culture: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.
Position Summary
Reporting to the Director of Impact, Learning & Compliance, the Senior Salesforce Administrator is responsible for ensuring the smooth operation of all aspects of Voyager, Lifemoves' Salesforce-based client information management system. As the primary system administrator, this position is responsible for the performance and security of Voyager; driving system enhancements by executing configuration updates, coordinating internal development projects, and managing platform releases. The Senior Salesforce Administrator contributes to the success of the organization and the clients it serves by managing data integrations with external HMIS systems in the counties we serve, designing and developing custom data and automation solutions tailored to the needs of individual programs, and safeguarding the integrity and security of the system. This position also supervises the Salesforce Analyst to support end users with issue and error resolution, create flexible and dynamic system access and permission structures, and identify opportunities to create efficiencies and streamline day-to-day usage of the platform. In collaboration with the Manager of Learning and Analytics, this position supports data-informed decision-making throughout the organization by shaping data collection practices and building infrastructure that supports measurement, analysis, and insight.
Primary Responsibilities
System Governance and Lifecycle Management
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