Salesforce Platform Manager - Remote
Eide Bailly

Job Info

---

Who We Are

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 14 states across the Midwest and western United States and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Why You'll Love Working Here

At Eide Bailly we believe respect is how to treat everyone, not just those you want to impress. Our culture focuses on collaboration to achieve career growth. Innovation is highly encouraged, which is where programs like our EB Xchange originate. This program allows interested tax and audit employees to complete a rotation into a specialty area. We promote happy employees by making work/life balance a priority along with being actively involved in our communities. Our dedication to service can be seen through the Firm's decision to match charitable donations made by employees, as well as providing opportunities to volunteer throughout the year. Most importantly, we like to have fun! We offer a professional and fun work environment with frequent lunch and learns, socials, contests, outings and other events.

Typical Day in the Life
A typical day as a Salesforce Platform Manager might include:
Plan, coordinate, direct, and design IT-related activities of the Salesforce Administration team within Information Technology Services (ITS), as well as provide administrative direction and support for daily operational activities. Ensure the operation of Salesforce Administration is in alignment with the strategic business objectives of ITS and the Firm. Work closely with the Innovation Team, functional leaders and business units to develop and deploy new business processes. Promote adoption and keeps current on new releases and AppExchange solutions.

• Serve as a liaison between the technical staff, vendors and the project sponsors.
• Supervise, plans and evaluates the work of professional, technical and other support staff.
• Track progress and status of all Salesforce projects and report to Director of Platform Development.
• Assist with staff hiring, trains and motivates staff; provides staff professional development; and works with staff to correct deficiencies.
• Provide end user support as necessary.
• Manage system changes without interruption to staff.
• Gather requirements from the Innovation Team, functional leaders and business units.
• Manage the change control process.
• Manage new releases and efficiently roll out new features.
• Provide support functions and assists the Training department as needed.
• Serve as the Salesforce subject matter expert, providing analysis of existing functionality and providing insights to best practices.

Who You Are

• You have a Bachelor's Degree in Computer Science, Computer Information Systems, or a related field.
• You have 5+ years of Salesforce administration experience
• Salesforce Administrator certification required with additional Salesforce certifications preferred.
• Excellent project management skills, self-motivation and a positive attitude.
• Solid understanding of how a professional services firm operates.
• Knowledge of principles and practices of supervision, organization, administration and management.
• Ability to plan, organize and direct the work of technical staff.
• Ability to identify and resolve conflicts between technology and business objectives.
• Ability to see the big picture and think strategically.
• Ability to perform financial analysis, including cost/benefit, ROI and NPV analysis, and other metrics.
• Ability to communicate technical information effectively, both verbally and in writing.
• Ability to work on multiple projects and meet deadlines by setting priorities with work projects.
• Ability to establish and maintain effective working relationships with co-workers and clients.

Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future.

What to Expect Next

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook , Twitter , Instagram , LinkedIn or our About Us page.

#LI-BC1 #LI-Remote

This job has expired.