Salesforce Practice Director
Slalom, LLC

Job Info

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Who You Are

Slalom Consulting is looking for an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success with our Salt Lake City clients. The Practice Director will provide thought leadership to our enterprise and mid-market clients, set strategic direction for the Salesforce practitioners and generally be accountable for ensuring the overall quality execution of business and technology consulting across all Salesforce engagements.

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

Accountability for the account focused practice, including driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:

• Practice Building - Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
• Team & Individual Development - Maximize team performance through an effective team approach that increases productivity and job satisfaction.
• Engagement Management - Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
• Identify opportunities for growth and maturation of Salesforce.com offerings.
• Provide oversight and governance of all sold and managed Salesforce.com projects.
• Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.
• Build and develop relationships with Salesforce.com and own joint sales pursuits.
• Develop case studies and training materials; conduct brown bags and provides guidance for Salesforce.com Practice.
• Develop and deliver leading practices, delivery templates, and point-of-view papers. Create reusable collateral for sales and delivery accelerators.
• Maintain awareness of industry leading practices and business levers for cloud offerings and understand how Slalom practice areas interact.
• Oversee quality assurance of project delivery.
• Assign practice area development tasks when resources are between projects.
• Responsible for People\Career Management and project staffing.
• Support recruiting and onboarding of new employees.

What You'll Bring

• 10+ years' experience in a large consulting environment.
• Technical understanding of Salesforce.com with demonstrated understanding of and experience with Salesforce.com architecture and APIs.
• Active Salesforce.com certifications or ability to achieve relevant certifications upon hire.
• Exposure to Agile/Scrum and Waterfall methodologies.
• Expert at project delivery, including all aspects of program management and the SDLC.
• Expert business development skills.
• Expert communication (verbal and written).
• Expert business operations (e.g., invoicing, SOWs, margins, utilization).
• Skilled at managing multiple complex projects at once.
• Excellent mentoring and leadership skills.
• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Strong work ethic with the proven ability to excel in a fast-paced, highly innovative environment.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer a yearly $350 reimbursement account for any well-being related expenses, as well as discounted home, auto, and pet insurance.

Application Deadline

We will accept applications on an ongoing basis until a candidate is selected for the position.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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