Senior HR Manager - Happy Returns
PayPal Inc.

Job Info

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Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

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Job Description Summary:
Responsibilities will be broad: leadership consulting on HR matters, people manager coaching & development, performance and talent management, organizational realignment and workforce planning, talent sourcing, hiring & retention strategies, and HR program development and implementation. This role will be responsible for helping to strengthen the site leadership team of Happy Returns by providing coaching and guidance to people leaders to further develop their leadership capability, impact and capacity.

Job Description:

Your responsibilities will be broad: employee relations, talent acquisition, people manager development, site engagement and D&I activities, performance management, organizational realignment and analytics.

Reporting to the Director, HR Business Partner for Happy Returns, the successful candidate will partner across a broad spectrum of HR disciplines including Employee Relations, Talent Acquisition, Talent Development, Total Rewards and Diversity & Inclusion to drive business outcomes against the execution of our global HR and local site-level priorities.

Job Description Requirements:

• Impeccable integrity with personal and professional values that are consistent with PayPal's
• Collaborative partner in determining or influence outcomes of employee relations cases
• Critical thinker who can navigate through a high degree of complexity and ambiguity
• Change agent who proactively seeks to identify solutions for complex situations
• Results driven individual who can produce outcomes
• Build credibility and trust with employees across all levels of the site
• Effective communicator who can collaborate with partner groups inside and outside of HR
• Empathetic individual who can coach employees and managers through complex situations

Responsibilities:

• Coach managers on individual & team performance and professionalism
• Partner closely with legal team on routine & complex employee relations issues
• Support HR Centers of Excellence (Talent, Total Rewards) in leading local manager training, employee onboarding and site engagement activities
• Champion of site engagement by partnering with site leaders on culture activity, diversity & inclusion initiatives and solutions to enhance the employee experience
• Support talent acquisition sourcing and hiring activities, business reorganizations and restructures
• Deliver anecdotal and analytical insights
• Develop and document processes to establish a site HR operations playbook

Experience:

• This candidate will have 7+ years of relevant experience with a strong background in US-employee relations and HR operations experience.
• Experience supporting distribution operations centers

Education:

• Bachelor's Degree in Human Resources Management, Business Administration or equivalent experience

Subsidiary:
PayPal

Travel Percent:
0

Primary Location:
Blandon - June, Pennsylvania, United States of America

Additional Locations:

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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