Senior Manager Engineering Operations
Material Handling Systems

Job Info

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FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

As the Senior Manager of the Engineering Support Office, you will play a pivotal role in driving excellence across our engineering operations. You will be responsible for overseeing Quality, Training and Documentation, and Metrics within the engineering department, ensuring alignment with company objectives and industry standards.

Responsibilities:

Provide oversight to department and engineering team ensuring goals and milestones are met.

Effectively manage and allocate resources to team and business needs.

Establish and grow the engineering team to include recruiting, leading and developing employees.

Partnering with Executive Leadership regarding Engineering Team strategy and business needs.

Building in Quality Control for Engineering processes and deliverables.

Develop and implement strategies to maintain and improve the quality of engineering processes, products, and services.

Collaborate with cross-functional teams to address quality issues and implement corrective actions.

Conduct regular audits and inspections to ensure compliance with regulatory requirements and industry standards.

Design and execute comprehensive training programs for engineering staff to enhance their skills, knowledge, and competencies.

Develop and maintain detailed documentation, including manuals, guidelines, and standard operating procedures (SOPs), to support engineering activities.

Ensure that documentation is up-to-date, accurate, and accessible to relevant stakeholders.

Provide guidance and support to engineers in following established procedures and best practices.

Establish a culture of continuous improvement and mechanisms to promote mentoring of associates across the Engineering department.

Define key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of engineering processes.

Analyze data and metrics to identify trends, patterns, and areas for improvement.

Generate regular reports and presentations to communicate performance metrics and insights to senior management.

Work closely with engineering teams to develop action plans and initiatives to address performance gaps and optimize processes.

Attending domestic and international technology trade shows, focusing on material handling equipment and systems.

Required Knowledge, Skills, Abilities:

Ability to clearly communicate in both written and spoken formats.

Proficiency in data analysis and metrics-driven decision-making.

Detail-oriented with a commitment to excellence and continuous improvement.

Proficient in the use of Microsoft Office products, particularly Word and Excel.

Self-motivated and ability to work with limited direction.

Strong interpersonal, organizational, time management and problem-solving skills.

Education and Experience:

Bachelor's degree (or higher) in Engineering or related field.

Minimum of 10 years' experience in an Engineering technology role

Minimum of 5 years' experience in an Engineering Management/Leadership role

Experience working in a global engineering team environment, global leadership experience a plus.

Physical Requirements:

Ability to walk, kneel, crouch and balance occasionally, if on a job site.

Ability to climb, ascending or descending ladders, stairs, ramps, etc., using feet, legs and/or hands and arms occasionally, if on a job site.

Ability to lift, push or pull up to 50lbs occasionally.

Ability to sit/stand frequently for long and/or intermittent periods of time.

The base salary range for this role is $129,300 to $194,000. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

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