Senior Product Manager, Consumer Bundle Strategy & Termite Products
TMX The Terminix Intl Co LP

Job Info

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Position Overview

Reporting directly to the VP, Product Management, Pricing & Analytics, the Senior Product Manager, Consumer Bundle Strategy & Termite Products will lead three major areas of concern:

1. Develop and lead the Consumer Bundle Strategy Process for the Product Management Organization, developing and designing processes and best practices for the overall Product Management team to create Product Bundle strategies for new and existing service offerings with the goal of attracting new and retaining existing customers.

2. Work closely with the Director, Consumer & Market Insights and Analytics to conduct testing of Product Bundle strategies and develop field communications in accordance with the aligned strategies.

3. Lead the mission-critical Termite Products category, focused on retention of existing customers and attracting new customers. As the CEO of their product, the Senior Product Manager owns profit and loss (P&L) of their assigned products and is responsible for leading their cross-functional team to achieve results. As a leader of a major product category, this position is responsible for clearly communicating roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences from partner teams to executive levels.

Job Responsibilities

• Design, develop and lead Consumer Bundle Strategy Process for the Product Management Organization
• Partners with the Director, Consumer & Market Insights and Analytics to conduct Product Bundle testing
• Takes ownership of the Termite product line in all aspects of the business
• Manages in-life product performance - market share, sales, profitability, cancels, renewals, etc.
• Leads a cross-functional team to support and drive the success of the Termite product line
• Liaises with internal partners in strategic planning, promotions, positioning, and creative development
• Develops and maintains strong relationships with key stakeholders, including regular communication.
• Coordinate the front-end marketing work to assure that a new product is justifiable to the business
• Develops and manages product roadmap, from concept through sun-setting and/or conversion. Identifies opportunities for process/business rule improvement to drive efficiency and results
• Builds plans that represent all customers, internal and external
• Identifies market, segment, and channel opportunities
• Leads special projects as assigned

Job Requirements

• Bachelor's degree in business, engineering or related field
• 7+ years of product management experience
• Business acumen
• Focus on consumer needs, market conditions and competitive environment
• Ability to provide leadership and direction

Preferred:

• Master's degree
• 10+ years of product management experience
• Experience in the Consumer Services industry

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones and etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

• Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.

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Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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