Senior Program Specialist (Working Professionals MBA Student Enrollment & Engagement)
Southern Methodist University

Job Info

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Description
Salary Range: Salary commensurate with experience and qualificationsAbout SMUSMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 80 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. The University’s entrepreneurial spirit lives in people from every academic discipline who see opportunities to create something new in the world – and work hard to bring their innovations to life. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for our students, faculty and alumni to make a global impact. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.About the Position:This role is an on-campus, in-person position.The Senior Program Specialist of Working Professional MBA Student Enrollment and Engagement manages the daily operations and provides academic advising and student services support for all students accepted into the Cox Working Professional MBA programs from orientation through graduation. Additionally, this role will work across the Working Professional MBA portfolio for streamlined student services support operations. Working Professional MBA programs on-board students three times per year: August, January, and May.Essential Functions:

Provide advising/guidance/counseling in selecting and enrolling in courses, managing students' academic progress, as well as graduation eligibility.  This includes sending timely notices on enrollment, degree requirements, tuition deadlines and graduation processes and protocolMaintain accurate student records relating to enrollment, degree progress and graduation certification, academic probation, and academic concentrations and minorsManage student communications, including but not limited to:
- Set up/maintain student email list-servs.
- Create, update and maintain MBA program communication.
- Coordinate with student clubs and Cox organizations to ensure they update and maintain events on the community calendar.
- Enrollment dates and deadlines
 - Progress towards degree completionPlan and coordinate Orientation for each entry point-three per year (August, January, May).
Plan and coordinate events; examples which could include: online and in-person social events, term prep sessions to orient students for the next semester coursesProvide additional support to broader Cox Graduate Student Enrollment and Engagement Team through special projects as assigned; examples which could include: December and May Commencement Ceremonies and Beta Gamma Sigma awards luncheon, admission

Qualifications
Education and Experience: A Bachelor's degree is required, MBA or Masters in Higher Education Administration is preferred. A minimum of three years of experience is required, preferably in an academic environment.Experience providing student services or academic advising in a four year traditional higher education institution is desirable.Knowledge, Skills and Abilities: Candidate must demonstrate strong verbal and interpersonal skills with the ability to develop and maintain effective relationships with a wide range of constituencies (students, faculty, staff and administrators) in a diverse community. Must also demonstrate the ability to communicate effectively in writing with a strong attention to detail. A strong customer service orientation is essential.Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. The ability to provide accurate information is essential.Candidate must be a self-starter with the ability to run projects independently, as well as work collaboratively in a team. The ability to be flexible and adapt quickly to changing priorities is essential. A working knowledge of Microsoft Office suite (Word, Excel, PowerPoint and Outlook) is required. Experience with a student record system (e.g. Peoplesoft) is strongly preferred.Physical and Environmental Demands:

Sit for long periods of timeBendReach above shouldersCarry/lift 25 lbsKneelStand

Deadline to Apply: The position is open until filled.Priority consideration may be given to submissions received by January 13, 2023.EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu.Benefits:SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas
Job: Student Services
Organization: Cox School of Business
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Staff
Job Level: Individual Contributor
Travel: No
Job Posting: Dec 21, 2022, 10:11:33 AM

This job has expired.