Service Desk Agent
The Judge Group Inc.
Job Info
Location: Beverly Hills, CA
Salary: $29.00 USD Hourly - $31.00 USD Hourly
Description:
- Title: Service Desk Agent
- Location: Los Angeles, CA, Remote OK must reside within 50-100 miles
- Duration: 6+ months
- Must be available to work any shift
- Minimum of 3 years of IT and 2 years experience in Service Desk Support
- Experience working in a call center handling tickets daily (30+)
- Must demonstrate excellent customer service and written & verbal communication skills; triage, track & monitor ticket progress per required SLA & follow escalation procedures.
- Must demonstrate the ability to learn quickly and adapt to new & changing environments along with the willingness to take on additional responsibilities
- Duties include end-user support, quickly analyzing & diagnosing application/system issues, creating & updating user accounts in Active Directory & other systems, performing software installs, PC maintenance, and maintaining communication for planned & unplanned outages.
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
This job has expired.
Get Hired Faster
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.