Service Desk
HAYS

Pensacola, Florida

Posted in Recruitment Consultancy


This job has expired.

Job Info


The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

A Financial Services Company is seeking a Service Desk in - Remote / Pensacola, FL.

Role Description

• Knowledge and understanding of the information technology field
• Basic skill troubleshooting and resolving technical problems
• Exposure to enterprise systems, terminal knowledge and IT terminology
• Exposure to solving routine or standard administrative, operational and/or system problems and issues
• Effective verbal and written communication skills
• Effective communication skills over the phone and through other digital channels (e.g. chat)
• Advanced organizational, planning and time management skills
• Ability to handle multiple tasks simultaneously with a high degree of accuracy
• Strong customer service skills to resolve issues professionally and support customer needs.
• Ability to work independently and in a team environment

Skills & Requirements

• Perform assigned tasks/activities of Service Desk/Help Desk/Tech Support
• Provide day-to-day support for the execution of the Service
• Respond to internal Service inquiries or requests for assistance; troubleshoot and resolve issues; escalate to higher level staff or management as needed
• Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities
• Perform other related duties as assigned or appropriate

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information.

#1117133


This job has expired.

More Recruitment Consultancy jobs


Moseley Technical Services, Inc.
Archbald, Pennsylvania
Posted about 1 hour ago

Moseley Technical Services, Inc.
Sterling Heights, Michigan
Posted about 1 hour ago

Moseley Technical Services, Inc.
Mesa, Arizona
Posted about 1 hour ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.