Solution Support Lead
HAYS

Job Info

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What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers.With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

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Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.

A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

Your New Role

Solutions Support Lead

• Do you currently work in staffing and recruitment and enjoy the sector but don’t feel intellectually challenged by your role?
• Do you have skills in sales, marketing, product and/or content writing that you aren’t using?
• Do you want to be challenged and rewarded and are comfortable with both success and failure?
• Do you want a role that will expose you to all parts of the recruitment business?
• Do you want to work on some of the most exciting and complex solutions in the industry?
• Do you want to work across functions, sectors and geographies?

Then join us in the Enterprise Solutions division of Hays as a Solution Support Lead

About you

• Experience in the recruitment sector and potentially RPO/MSP/VMS
• Background in sales, operations or projects
• Graduate caliber intellect
• Ability to understand and articulate complex solutions in verbal, written and diagrammatic formats
• Able to operate at a strategic level but also deliver on the tactical and transactional tasks

Responsibilities

Sales/RFP support 80%

• To support and contribute to the end to end Sales Process including: Pre Qualification Questionnaires (PQQ), Requests for Information (RFI), Requests for Proposal (RFP), Invitations to Tender (ITT) and presentations
• Bid Writing - Production and ownership and submission of accurate proposal materials – PQQ, RFI, RFP and ITT – representing the agreed Value Proposition
• Bid Support - Supporting writing of the tender material in line with the agreed Value Proposition
• Research and Data Collection - Supporting bid writing in the production of proposal material by collecting relevant data, information and MI from the various required sources to support the presentation of the proposal material
• Pitch Support - Support in the production of sales material in preparation for sales meetings and / or presentations
• Library Management - Management of shared data resources keeping them up to date and ensuring that they are reviewed and refreshed on a regular basis

Requirements

• A understanding of Hays capabilities, value propositions, products and services
• Ability to understand and present complex commercial propositions in written, visual and numerical format
• Project management and co-ordination skills
• Proven ability to work to tight deadlines in a pressurized environment
• High literacy and attention to detail
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
• Able to manage time effectively, work independently & remote, and be self-motivated
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Proficient in Salesforce Sales Cloud, or equivalent CRM
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong attention to detail, and superior organizational skills

Preferred

• 1-2 years of Contingent Labor industry experience
• 1-2 years of experience in a sales management environment.
• 4-year College degree preferred
• Salesforce or equivalent CRM experience is a plus
• Challenger sales methodology experience preferred

What you will get:

• For New York, Colorado, and California include base Salary + OTE
• We offer base compensation plus a high percentage, uncapped commission plan.
• Hybrid/flexible schedule.
• PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO.
• Competitively priced medical, vision and dental plans to choose what works best for you.
• 401K with guaranteed match and fast-paced vesting schedule.
• Initial and continuous training & support from Learning & Development for your professional growth.

What you need to do now

Excited yet? If you're already itching to take the next step to achieving your career goals, apply now.

Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.

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