Special Operations Monitoring Rep
Johnson Controls

Kansas City, Missouri

Posted in IT


This job has expired.

Job Info


Position Summary:

Responsible for all alarm signal processing and customer service issues for the special operations group.

Duties and Responsibilities:

Receives incoming customer calls regarding account information, products, billing rates, service policies and procedures.

Receives incoming alarm signals and responds using information provided on instruction screens.

Places necessary outgoing calls to verify alarms, dispatch proper authorities and notify responsible parties.

Records information and forwards to the proper department for processing.

Special projects or duties as assigned.

Experience:

6 months experience with Tyco Integrated Security, Must have CSG Experience at a minimum, no corrective action, and received a rating of Meets or Exceeds Expectations on their last annual PEP review.

Skills:

Excellent communication skills.

Basic knowledge of computer applications.

Strong organizational skills.

We offer a highly competitive compensation and benefits plan including medical, dental, prescription coverage, flexible spending accounts, paid life insurance, matching 401(k), ongoing training, tuition reimbursement and more. And because we're part of Johnson Controls, we can prepare you for a career on a global scale.

Equal Opportunity & Non-Discrimination - Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination.


This job has expired.

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