Specialist II - Program Specialist
Sam Houston State University

Job Info

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Requisition:

202400151S

Title:

Specialist II - Program Specialist

FLSA status:

Non-Exempt

Hiring Salary:

This position is a pay grade 3. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category:

Technical/Para-Professional

Department:

Student Account Services

Division:

Division of Enrollment Success

Open Date:

05/01/2024

Open Until Filled:

Yes

Educational and Experience Requirement:

Associates Degree in related field. Two years relevant experience or experience in a related field. Experience with event coordination and scheduling, UX certificates or related web development experience skills in HTML or Java preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position:

Perform specialist duties relating to program and event management for Student Account Services

Primary Responsibilities:

Customer Service: Contacts students and departments to resolve issues related to Student Account Services. Manages phone calls, emails, and inquiries. Maintains and oversees various office technologies (iPads, laptops, printers, etc.). Facilitates departmental programming and assist with event efforts.

Program CoordinatorProvides technical support relating to the Bearkat OneCard to departmental and students. Oversees departmental ID badge printing. Including the printing, charging and auditing of records. Contributes to policy development for the Bearkat OneCard. Maintains Student Account Services external presence to university partners and external parties. Maintains digital signage, website maintenance, video design, email templates, printed materials, etc. Coordinates departmental projects and track assessment data.
SupervisorySupervises student employees, including scheduling and general duties.

Other Duties:Participates in special campus events (including evenings and weekends). Performs additional assigned tasks as needed.

Other Specifications:

Maintains contacts with personnel. Requires a general knowledge of standard office functions. Requires good knowledge of procedures and practices. Must be able to use standard office software. Must be able to apply policies and procedures and solve routine problems of a repetitive nature.
Up to 20% of this position, over the fiscal year during off-peak periods, may be performed remotely as determined by the supervisor.

Full Time Part Time:

Full Time

Quicklink:

https://shsu.peopleadmin.com/postings/39002

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

Annual Security and Fire Safety Report

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