Sr. Digital Product Manager Commercial Insurance
CSAA Insurance Group, a AAA Insurer

Glendale, Arizona

Posted in Retail

This job has expired.

Job Info

We are actively hiring for a Digital Product Manager, Commercial Insurance.

We're Mobilitas, a startup created by CSAA Insurance, a AAA Insurer. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. What does this mean for you? You'll have the opportunity to be curious, creative, and have a significant impact! At Mobilitas we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

Essential Responsibilities

  • Lead and prioritize the backlog for one or more scrum teams based on the product roadmap, customer feedback, technical product requirements (upgrades etc.) and product defects
  • Work in a fast-paced environment and able to handle shifting and challenging priorities effectively with a growth mentality
  • Ensure well-written user stories, defines acceptance criteria, and helps define and document testing requirements
  • Demo product capabilities to gain alignment
  • Partner with UX to deliver wireframes, prototypes and other design artifacts by providing clear business direction in the form of user flows, requirements or user stories
  • Engage with business partners to refine requirements (legal, insurance product etc.) and has experience in partner management
  • Play an integral role in release planning, post-release production validation, and release communication
  • Act as the liaison between the Product Manager and engineering/delivery teams, representing the needs of the business while championing the end-user
  • Is a product SME: Understands business rules/logic associated with their product's features and ensures they are documented and maintained, determines the appropriate user research activities, defines product KPIs, maintains and reports out on product analytics on an ongoing basis, and regularly seeks out market data to develop points of view and make well-informed product decisions
  • Build experiences that align with organizational strategy to drive revenue and policy growth
  • Deliver user workflow efficiencies that can improve policy acquisition cost, ultimately improving our ability to efficiently and effectively operate and compete in the market

What would make us excited about you?

  • 4+ years of previous product management experience, including at least 1 year of digital product management in complex, matrixed organizations with multi-functional partners
  • Engineering or other technical degree or BA/BS degree in Business, User Experience, Human Factors, related degree, or equivalent work experience desirable
  • Understanding of all facets of effective human-centered design and user experience, including strategy, experience/interaction design, user research, visual design and metrics
  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communication as well as visualizations
  • Standout colleague able to work effectively at all levels of an organization with the ability to influence others and move toward consensus
  • Strong situational analysis and decision-making abilities
  • Ability to think creatively and to drive innovation
  • Experience working on an agile delivery team, with a preference toward scrum practices
  • Knowledge of insurance business and processes, transactions, underwriting workflow and expertise in how insurance systems support the high-level business processes a plus

Why join us?

  • Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.
  • Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.
  • Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at:

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact

CSAA Insurance Group is an equal opportunity employer.

Must have authorization to work indefinitely in the US.

In compliance of Colorado's Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be performed in Colorado. If performed in Colorado, this position has a(n) salary range of $122,995-$144,700 with an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 12% of eligible pay

Company benefit offerings include: Medical, Prescription Drug, Dental and Vision Plans, Health Savings Account (HSA) which includes company contributions, Health Reimbursement Arrangement (HRA), Reimbursement Accounts (Health Care Reimbursement Account, Limited Purpose Reimbursement Account), comprehensive Wellness Program including an activity portal and activities, Dependent Care Reimbursement Account, Transit Commuter Account Program, 401(k) Plan with company match on first 6% of eligible pay that employee contributes each year 100% vested, 401(k) Plan annual profit sharing contribution 100% vested, company paid Life Insurance (at 2x the annual salary), Voluntary Supplemental Life Insurance, Accidental Death & Dismemberment Insurance (AD&D), Short-and Long-Term Disability, Paid Time Off (Non-Exempt positions only), Flexible Time Off (Exempt positions only), ten paid holidays per calendar year, Adoption Assistance Program, Infant Car Seat Reimbursement, Student Loan Repayment Assistance Program, Tuition Reimbursement Program and Enrichment Time of up to 40 hours per year to be used toward the categories of culture, development, volunteerism, or wellness.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.


This job has expired.

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