Sr. Manager, Patient Access
University of Miami

Miami, Florida

Posted in Education and Training


This job has expired.

Job Info


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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Patient Access Department has an exciting opportunity for a Full-Time Sr. Manager, Patient Access to work on the UHealth Campus. The Sr. Manager, Patient Access provides operational and financial leadership, strategy development, and accountability for the clinical access front end revenue cycle functions for multiple hospital and provider-based clinics.

  • Facilitation of leadership strategic planning activities, including development and maintenance of Onsite Patient Access unit strategy articulation and implementation of a framework for leadership decision-making and monitoring processes to ensure delivery against business objectives.
  • Responsible for achievement of business metrics, strategic management of project resources, developing processes and standards to streamline overall business operations. Reviews WQ's on a daily basis to ensure that accounts are worked within 72 hours and registration claim edits are kept at a minimum.
  • Oversees, evaluates and monitors on-the-job performance of staff and collaborates with the Patient Access Training Manager to identify opportunities for improvement and develop training to maintain a high level of performance while fostering an environment of continuous improvement.
  • Attends standing meetings, provides status reports, and works collaboratively with the clinical department management team, faculty, and senior leadership to optimize operations and identify and resolve customer service issues as they relate to the front -end operations.
  • Serves as subject matter expert and stays current on all systems utilized and verification/authorization guidelines, including UChart Cadence, Prelude, OpTIme, Radiance, Real Time Eligibility, UHealth Contract Summary, Payer Websites, Experian PRP and NICE System.
  • Works with Leadership on strategy plan for growth and expansion opportunities that will drive business results including increase in revenues and meeting market needs for patient demands.
  • Oversee the remotely patient access functions of Pre-registration Services, Arrival line and Coordination of Care

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in relevant field required
  • Minimum 5 years of relevant experience required
  • Knowledge of business and management principles
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop and train others.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
c107


This job has expired.

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