Supervisor, DC Operations
Gamestop, Inc.

Job Info

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Description:

SUMMARY

The DC Operations Supervisor maintains the flow of the workload through the distribution center with a focus on maintaining efficiency standards, following all policies and procedures and creating an environment that provides development for all associates. This position works under general supervising; interacting with his or her supervisor several times a week to receive guidance and feedback. Some activities are completed without a supervisor's advance approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Utilize RF technology, AS400, AS400 query support, and MS Access to develop and maintain databases for reporting, inventory control and configuration of WMS.

• Coordinate associate schedules to ensure that performance expectations are met with the utmost efficiency.

• Adhere to OSHA guidelines and ensure a high level of safety awareness.

• Conduct employee meetings to provide information and a forum for the associates to express concerns.

• Prepare mid-year and annual performance evaluations; prepare and discuss plans for associate development.

• Work to maintain proper inventory levels considering the effects on inventory control from all functional areas; continuously work to improve and prevent shrinkage.

• Understand the effects that all processes have on cost management; monitor these processes and recommend improvements to cost management.

• Supervise 1 to 4 leads as well as 4 to 40 nonexempt associates.

• Coach, develop, train, retrain, hire and discipline team members.

• Ensure appropriate training of new and existing associates.

• Assist Human Resources with conducting interviews and making hiring recommendations.

RELATED COMPETENCIES

• Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

• Developing Others - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

• Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• High School Diploma or GED required

• At least 2 years of experience in a lead or supervisor position within a warehouse, distribution or manufacturing environment required

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

• Possess accurate typing and data entry skills

• Proficient knowledge of GameStop WMS, PKMS & RF scanner

• Proficient ability to communicate effectively with all levels of the organization using spoken and written English

• Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Word and Outlook

• Ability to organize, prioritize, and control job responsibilities

• Ability to be flexible to adapt to changing priorities and perform basic task work to meet deadlines

• Proficient understanding of basic math functions (add, subtract, multiply divide)

• Ability to recognize discrepancies in written/recorded data/information

• Ability to accept constructive feedback and improve training skills on an ongoing basis

• Possess working analytical, problem solving and decision making skills

• Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization

• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

 

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