Talent Insight Analyst
City of Boise

Job Info

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Summary Statement

The City of Boise is recruiting a talented and creative Talent Insight Analyst to join our collaborative Organizational Development team. Our people are our most valuable asset. That is why we are passionate about educating ourselves and our employees, making fact-based decisions, and finding innovative solutions to complex problems. While we take our mission to heart, we don't take ourselves too seriously; we are creative, and we have fun at work every day. If this sounds like you, then submit your application and resume today!
This position:

• Provides the City with detailed, meaningful workforce analytics to support data-driven decisions across departments
• Develops and executes business strategy through better understanding, planning and engagement of our people
• Presents workforce data to advise organizational leaders and plays an integral part in guiding department work plans based on key metrics and analysis
• Work requires considerable independent judgment and initiative without established guidelines and procedure
• May be eligible for a hybrid schedule
• Qualifies for world-class benefits

To provide a safe and healthy workplace for all City of Boise employees, residents, and community members, new employment offers are contingent upon the applicant providing proof of up-to-date COVID-19 vaccination process according to current CDC guidance to the City, on a confidential basis, or receiving an exemption from the vaccination requirement as a legally required medical or religious accommodation two weeks prior to the applicant's scheduled start date.

Essential Functions

Develops workforce analytics to anticipate needs and support department work plans. Consults with organization leaders to ensure talent is deployed strategically across all functional areas and departments meet budget objectives. Applies analytical methods to business problems, driving improved decision-making and outcomes. Develops and administers employee surveys to gain intelligence around employee engagement, experience, hiring, terminations, and other key points in the employee life cycle. Collaborates on recruiting, turnover, diversity, training, compensation, wellness, leave use trends, retirements and succession planning. Develops strong, credible partnerships and learns all aspects of the business for positive impact. Moves the organization away from reactionary services to discover root causes and meet true underlying needs. Supports and responds to a variety of annual workforce reporting requirements. (60%)

Dissects and summarizes information with visually compelling charts and graphs to achieve understanding at all levels of the organization. Effectively presents and articulates findings to key stakeholders digitally, in person, and in written forms. Critically evaluates information from multiple sources and systems using data mining and extraction to reconcile conflicting or incomplete data, toward creating a consistent set of tools. Develops dashboards and reports to measure and project workforce data, and promotes and trains use of self-service tools and technologies. Translates data into succinct, actionable business insights and develops a holistic story. Interprets and explains the implications of data on performance and the business and provides recommendations for action to drive individual and organizational performance improvement. Publishes standard and complex ad-hoc reports with varying detail for different audiences. (40%)

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%

Requirements

Required Knowledge, Experience, And Training

• Bachelor's Degree in Computer Science, Business Administration, Human Resource Management, or related field
• 3 years of experience with data management and visualization
• Or an equivalent combination of education and/or experience

Level of Knowledge:

• Expert knowledge of Excel analytics
• Statistical analysis, survey tools, and research techniques
• General data architecture and data visualization
• Functional knowledge of employment laws, and related state and federal regulations
• Principles, techniques and practices of human resources management
• Training and development principles and practices

Ability to:

• Use creative problem solving to generate new perspectives and innovative solutions
• Face challenges and ambiguity with passion for achieving results
• Display professionalism and discretion in handling sensitive information
• Apply consultation skills to determine needs and guide business leader
• Manipulate and manage large, complex databases, spreadsheets, and queries with a strong commitment to data integrity
• Research, analyze and interpret data; draw sound conclusions, make recommendations and implement solutions
• interpret and apply laws, policies, and regulations
• Prepare and present information in a clear and concise manner
• Establish priorities and organize workload
• Plan, coordinate, and implement special projects
• Respond to strategic and organizational issues, concerns, and needs
• Work in a team environment to achieve organizational goals
• Exercise independent judgment and initiative within established guidelines
• Provide training and guidance regarding human resource programs, employee regulations and organizational initiatives
• Maintain strict confidentiality; exercise tact and diplomacy when dealing with sensitive, complex and confidential information
• Demonstrate skill in building consensus and problem-solving
• Display an attitude of cooperation and work harmoniously with all levels of City employees and the public
• Communicate effectively in the English language at a level necessary for efficient job performance
• Complete assignments in a timely fashion
• Understand and comply with all rules, policies, and regulations
• Maintain prompt and regular attendance
• Perform all essential and marginal functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation
• Operate vehicles safely and have an acceptable driving record

Preferred Knowledge, Experience, And Training

• Master's Degree in Industrial/Organizational Psychology, economics, statistics or related field
• 5 years of progressive experience applying analytical methods to business problems, driving improved decision-making and outcomes. Knowledge and experience with advanced BI tools, HRM systems, Excel VBA coding, SQL, or other database queries are a plus

Licensing And Other Requirements

• Valid state-issued driver's license

Special Requirements
Applicants must be able to pass:

• City of Boise background check processes including a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Criminal Justice Information System background check (CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds. The noise level is rarely moderate. Work includes the sensory ability to talk and hear. Work in this position also includes close vision. Employees will sit, reach and grasp. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.

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