Technical Report Writer
SGS North America Inc.

Job Info

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Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary
Responsible for drafting written customer test reports based on testing performed in a CRS laboratory. Alsofor quality control activity for the chemistry laboratory. This position also takes the lead in projects for key-account clients to generate the customized format of reports.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works under limited or no supervision to perform the following job functions, generally:
• Prepare written reports for customers utilizing data from testing according to procedure, paying specific attention to detail regarding purchase order, quotations, and customer exceptions.
• Transpose numbers and words from various formats and compile a word document report along with adding test requirements.
• Create formats and document templates
• Complete all reports prior to date due so that sufficient time is given for report review.
• Organize incoming projects by date due and severity based on duration.
• Read and interpret documents such as test procedures, literature references, safety rules, operation and maintenance instructions and manuals.
• Write reports in conventional, professional and scientific manner in preparing routine reports and correspondence.
• Speak effectively to customers or employees of the organization
• Periodic analysis of known standards and/or samples relative to various areas of testing are employed both as a means of method validation and analytical proficiency.
• May act as Team Lead and be responsible for reviewing written customer test reports drafted by the team of report writers in a CRS laboratory
• Adheres to internal standards, policies and procedures.
• Handle customers (internal and external) complaint if necessary
• Monitor the quality of the test done provided by the operation team
• Involve in quality control activity for different test assigned by the supervisor
• Performs other duties as assigned.

Qualifications

Education and Experience
Required:

• Bachelor's Degree in a relevant SBU scientific field
• 1 years related experience

Licenses / Certifications

• A valid and current Driver's license may be required if the role requires driving a company vehicle.

Knowledge / Skills / Abilities

• Language Skills: Advanced written and spoken English
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Computer Skills: Advanced proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word.

Other skills:

• An understanding of General Chemistry
• Strong organizational aptitude
• Must be able to type 15-25 reports per day.
• Ability to execute detailed but uninvolved written or oral instructions.
• Ability to work independently under the direct supervision
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be able to understand working principle of different analytical test
• Must be able to do quality check to ensure the accuracy of the test data provided from the operation team
• Ability to operate the software of different analytical instrument to extract the information for further review
• Ability to follow directions ensuring the end results are accurate and completed with the required timeframe.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

This job has expired.