The Power Technical Training Instructor will deliver training programs (e-learning, virtual, and conventional face-to-face) to field service associates, customers, and service partners on Vertiv UPS, power, and monitoring products and systems. P repare, conduct, and evaluate technical training programs; write literature and materials used in delivery; and design exercises to enhance lectures. Conduct classes regarding safety, security, installation, programming, maintenance, and repair of products and systems.
Candidate should have a background in manufacturing, servicing, or repairing UPS, power, and monitoring equipment commonly found in the data center marketplace and possess the desire and talents to educate and train others.
Instruct field service safety, new hire, and technical classes on UPS, power distribution, and monitoring systems.
Prepare and maintain classrooms, equipment, and lab areas.
Conduct presentations and webinars.
Model and enforce Vertiv safety guidelines at all times.
Maintain above goal student satisfaction ratings.
Schedule and facilitate training assessments.
Maintain and enforce classroom conduct in accordance with published policies.
Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
Maintain classrooms and training equipment in good working condition.
Maintain safety and test equipment in proper working order and update tracking lists.
Maintain tools, spare parts, and lab equipment in proper working order.
Assist in technical training course material development.
Participate in New Product Development (NPD) activities.
Assess training needs and certification requirements.
Collaborate with Technical Support, Field Operations, and Engineering to develop training documentation, manuals, and content.
Assist in design of computer-based and multimedia curriculum.
Participate in on-site support in conjunction with Field Operations, Technical Support, or Engineering
Maintain course materials.
Review training materials for compliance with training requirements and ensure training material relevance per schedule.
Incorporate ECN, FCN, and Safety Bulletins into training materials in a timely manner.
Coordinate with product subject matter experts from Field Operations, Technical Support, and/or Engineering to ensure training materials remain current with product updates and performance to ensure the latest information is being taught.
Practice continuous improvement in all aspects of the job.
Review and incorporate student feedback.
Attend professional development training and conferences.
Witness field services activities to ensure curriculum content is accurate and complete.
Complete all administrative tasks accurately and in a timely manner.
Turn in expense reports, trip reports, and timecards accurately and on time.
Complete student grade cards accurately and on time.
Order training supplies and materials to enhance instruction programs.
Minimum of two years electrical/electronic technical degree or equivalent training and experience preferred.
Proficiency and knowledge of UPS, power, or power monitoring systems required.
Excellent writing & verbal communication skills with an emphasis on presentation skills.
Excellent organizational & time management skills.
Possesses a positive attitude and flexibility in a rapidly changing environment.
Detail oriented and self-motivated with the ability to work without direct supervision.
Proficient PC skills including all Microsoft Office products and web-based technologies.
Reactive, fast paced environment.
Professional office environment.
Minimum 10% travel required.
While performing duties of this position, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds.
Technical AC+Power Electrical+Power Electrical Power Thermal Data+Center UPS Instructor Trainer Education Learning+Development Vertiv Central+Ohio Liebert Uninterruptable Power Supply
Vertiv is a $4 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to firstname.lastname@example.org.
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