Technology Product Manager, Public Sector
MMC

Franklin, Massachusetts

Posted in Consultancy


This job has expired.

Job Info


Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset - their people. At Mercer, we provide secure data analytics and consulting services to many clients in the public sector.

The "Public Sector" business segment is one of the fastest growing segments at Mercer as well as for our parent company, Marsh McLennan. The public sector business at Mercer dates back over 20 years we currently manage assets in excess of $188M. You will be on the front line working with the business leaders to identify, design, develop and implement innovative technology solutions that will drive business growth. This is a unique opportunity to join a large and diverse technology team. You will be expected to step into a leadership role and drive the implementation of the technology for Marsh McLennan's future government products and solutions to include a strategic data and technology-operating model, that is secure and government compliant, and capable of supporting the growth and increasing scale of the business.

This position is for a seasoned Technology Product Manager (TPM) to lead the Public Sector technology delivery in the US & Canada region. The TPM must have experience in the public sector industry and be able to work independently. As TPM, you will be responsible for development of product solutions to support the public sector business and comply with required government controls. The solution must ensure a stable, reliable and efficient production environment, create tools to support additional business efficiencies in data quality, production and resources, and reduce total cost of ownership of our technology applications.

The Technology Product Manager (TPM) is the cornerstone of Marsh McLennan's strategic focus, let's make a difference together.

Strategy Definition & Leadership:

  • Responsible for setting and advising on an appropriate technology strategy the Public Sector business, in consultation with key stakeholders (including MMC's Tech Architecture and Information Security) and considering industry-wide trends, cyber-risk factors and regulatory requirements
  • Translate business requirements into a strategic vision and roadmap for the future-state technology, ensuring business expectations and outcomes are fully understood
  • Partner with business stakeholders and product owners to develop robust business cases including expected outcomes and ROI
  • Provide leadership and directionfor multiple technology teams, including overseeing technical implementation of agreed strategic changes
  • Conduct C-suite engagement to obtain buy-in for high-profile change initiatives and communicate these decisions to business and functional stakeholders
  • Overall responsibility for ensuring that the business and IT are in alignment, and linking the business mission, strategy and processes of the organization to its IT strategy

We will count on you to:
  • In addition to key partnerships with business leaders, you will create relationships with product owners and domain architects to create and execute a multi-year vision for their portfolio of applications. This vision includes a point-of-view on the future role of technology for that business or functional area (new technology requirements), application disposition, build versus buy, sequence in which new functionality will be developed (macro level), modernization approach, application retirement and portfolio ROI planning
  • As a TPM within the public sector, the technology solution(s) will be required to meet certain government security and operational controls such as NIST-800-55 or FedRamp
  • The public sector solutions will also need to be aligned with MMC Enterprise solutions and standards, developing strong connections with these partners will be key
  • Manage the portfolio budget and drive responsible development which is defined as on-time and on-budget development of new capabilities aligned to enterprise standards as well as appropriate ongoing management of those applications in partnership with MMC shared service leaders. The TPM will balance capital projects and run the business spend across the portfolio including planning around the application lifecycle
  • The TPM will also be responsible for considering the impact of a pricing versus cost structure and the related impact to technology roadmaps. The TPM proactively identifies new technologies available in the marketplace to address specific business needs within their area of ownership so that technology can better serve as a strategic partner to the business
  • The TPM will also work closely with shared service leaders with respect to incident escalation/communication and with Product Owners to prioritize related remediation development work

To be successful in this role the TPM will have as many of the following as possible:
  • Proven experience in managing the technology strategy of one or more products
  • Have a thorough and broad understanding of technology and how it can be used to solve business problems
  • Have a solid understanding of the business area to which their product portfolio relates including external market trends; working in this role for public sector clients and companies is a strong preference
  • Have experience working in a senior leadership position and in partnering with senior business leaders in order to define strategies and product roadmaps
  • Have experience in technology strategy and roadmap planning together with related budgeting
  • Have excellent stakeholder management and business engagement skills
  • The ability to build and maintain relationships at all levels of the organization
  • Ability to present effectively to senior business leaders
  • Have a solid understanding of security, privacy and regulatory requirements
  • Have a solid understanding of Agile, waterfall and hybrid methodologies

What's in it for you?
  • We are the globalleader in the human resources consulting
  • As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1
  • Flexible work opportunities for work/life balance
  • A culture of internal mobility, diversity, inclusion, and collaboration

What you need to have:
  • A technology or business graduate with at least 15 years' relevant experience in the Information Technology Industry
  • Experience implementing technologies in support of Public Sector businesses
  • Broad IT skills and experience in delivery of technology projects
  • Significant experience and knowledge of technology solutions that meet government controls such as NIST and FedRamp would be advantageous
  • Knowledge of Government Cloud Services provided by AWS and/or Azure would be advantageous
  • Knowledge of 3rd party reporting and business intelligence tools would be advantageous
  • Broad knowledge of technology solutions in the marketplace
  • Assist data integrations across the company's suite of in-house and 3rd party applications
  • Demonstrated understanding of standards, methodologies, processes, systems and technology necessary to support public sector businesses
  • Ability to manage large technology budgets and forecasts
  • Focus on governance, risk and controls
  • Professional and proactive approach to work
  • Strong written, communication, presentation and organizational skills
  • Strong interpersonal skills to communicate with internal and external parties at all levels
  • Good analytical and consultative interviewing skills
  • Ability to work effectively within a small team and across multiple verticals within the Technology organization
  • Willingness to build on existing experience and engage in priority activities outside their immediate role when necessary

Mercerbelieves in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business ofMarsh McLennan(NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 83,000 colleagues and annual revenue of approximately $20 billion. Through its market-leading businesses includingMarsh,Guy CarpenterandOliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visitmercer.com. Follow Mercer onLinkedInandTwitter.

Marsh & McLennan Companies and its Affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.


This job has expired.

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