Telecom Functional Analyst
Kforce Inc.

Boca Raton, Florida

Posted in Recruitment Consultancy


This job has expired.

Job Info


RESPONSIBILITIES:

Kforce has a client seeking a Telecom Functional Analyst in Boca Raton, FL.Summary:The Telecom Expense Functional Analyst will validate and process payments for a high-volume of invoices monthly, prepare allocations for usage chargebacks, provides trend analysis, and forecast of telecom spend, and works with vendor representatives to resolve problems with telecom services. This role provides the administration of telecom services, orders, bills, and supports external vendors and internal business units by researching telecom billing issues and offering cost effective financial recommendations across the organization.Essential Duties and Responsibilities:
  • Telecom Functional Analyst will supervise the current Telecom Expense Management provider to ensure that invoice processing lifecycle is being done in a timely and orderly fashion
  • Reviews all records associated with bills to ensure accuracy by identifying billing discrepancies, inconsistent trends, issues with payments when they occur and ensuring corrective action where necessary to avoid re-occurrences
  • Analyzes all billing procedures and recommends changes in processes to improve overall efficiencies
  • Analyzes and reviews delinquent accounts and work with TEM provider and telecom vendors to perform corrective action
  • Tracks timely receipt of telecom invoices, identifying when invoices are not received and contacting vendor directly or via TEM provider to obtain such invoices
  • Identifies, files, and resolves disputes with carriers via the TEM provider
  • As a Telecom Functional Analyst, you will provide ad hoc reporting and trend analysis as needed
  • Assists with contract management and negotiations
  • Support facilitation of audit and optimization results and savings strategies
  • Consults on telecommunications support, strategy, and implementation for the organization


REQUIREMENTS:

  • BA/BS degree in Finance, Business, Mathematics, or IT preferred, or the equivalent combination of education and experience
  • 2-5 years of telecommunications billing experience
  • Previous experience in telecom billing, including knowledge of invoice formats, vendor contracts and CSR's, a strong plus
  • Experience dealing with telecom carriers and vendor portals (AT&T, Verizon, Lumen, Granite)
  • Experience in Accounting or Finance may be considered
  • Experience in billing or accounts payable is required
  • Prior experience working in a high volume and fast-paced office environment
  • Attention to detail and very strong organizational and analytical skills as well as the ability to multi-task
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Self-starter, ability to work either independently or as part of a team
  • Focused, organized, results-oriented, and detail-oriented
  • Must be comfortable interacting with Invoice Processing team, Operations management, Telecom carriers, 3rd party processors, Finance team
  • Ability to handle confidential information in a professional manner
Technical Knowledge:
  • Proficient with MS Office
  • Proficient with Microsoft Excel - intermediate to advanced level preferred
  • Familiar with Power BI is a plus
  • Knowledge with RPA tools and automation is highly desirable
  • Experienced with TEM providers is preferred, experience with Calero-MDSL is highly desirable
  • Able to work independently within a web-based application environment
  • Experience with Microsoft file management
  • Ability to work with instant messaging and chat tools
  • Ability to review and analyze data
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


This job has expired.

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