Training SME
ECS Corporate Services

Job Info

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ECS is a federal contractor. As such, we are subject an Executive Order requiring all employees of federal contractors to be fully vaccinated for COVID-19 by January 4th, 2022. Therefore, by applying for this position, you understand that you will be required to verify that you have been, or will be, fully vaccinated by January 4th, 2022, or to verify that you cannot be vaccinated due to a legally recognized exception to the vaccine mandate set forth in the Executive Order.

Note: An individual is not considered to be fully vaccinated until two weeks after receiving the second vaccine dosage in a vaccine regimen involving two vaccines.

The above does not apply to personnel applying to United States Postal Service positions, however, as an ECS employee you will be required to complete the ECS COVID-19 survey to be compliant with Executive Order 14024.

ECS is seeking a Training SME to work in our Washington, D.C. office. Please Note: This position is contingent upon contract award.

Job Description:
Responsibilities include:

• This individual will provide detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues and consults with client to define needs or challenges. while also supervising studies: leading surveys and performing data collection for analyses used to advise and recommend/suggest solutions.

Required Skills:

• Bachelor's degree
  • A degree from an accredited College/University in the applicable field of services is preferred. Four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
• Over 20 years' experience in IT process training
• Certifications such as:
• ITIL v4 certified
• ServiceNow Certified System Admin (CSA)
• ServiceNow Certified Master Trainer
• ITIL v3 Master Certification
• Six Sigma/Lean Black Belt instructor
• Microsoft MCSE and Microsoft Certified Trainer
• PMI Project Management Professional
• Experience delivering ServiceNow Master Certification training
• Skilled in Organizational Change Management (OCM) practices
• Over Twenty (20) years of relevant experience.
• An individual whose qualifications and/or particular expertise are exceptional and/or highly specialized or unique. and are typically identified as recognized industry leaders: and typically initiates, supervises, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs. and also provides strategic and expert advice and technical guidance, to program and project staff.
• Special credentials (licenses and/or certifications)

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

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