Vendor Governance Performance Analyst
Kforce Inc

Job Info

---

RESPONSIBILITIES:

Kforce has a client in search of a Vendor Governance Performance Analyst in Beaverton, OR.Key Tasks:

• Thorough understanding of how our service levels are managed in ServiceNow and be able to analyze and interpret issues that arise from either our vendors or business partners
• Validating our invoicing to make sure we are being invoiced by our vendors properly
• Validating vendor performance reports
• Help us define the right service levels and measurement sources for future contracts
• Work with the ServiceNow teams to make sure that the service levels are configured accurately and can be reported on
• Read and understand contracts, especially in the area of service level compliance and service level penalties
• Report to our procurement teams when we should exercise penalties for service level breaches

Who you will work with:

• This role works across our technology and procurement teams

REQUIREMENTS:

• Demonstrated experience in Supplier Management role
• Exceptional problem-solving capabilities
• Exceptional written and verbal communication skills
• Detail-oriented with a high level of professionalism and confidentiality
• Experience with financial processes and controls
• Strong organizational skills
• Strong proven track record of success in high velocity, matrixed organizations
• Strong commitment to customer service and teamwork
• Flexible and adaptable to a constantly shifting environment
• Strong kills in building positive customer and vendor relationships

Preferred:

• Experience with ServiceNow service level workflows and configuration preferred
• Proven track record of success in fast-moving organizations with complex technology requirements
• ITIL experience a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

This job has expired.