Warranty/Repair Supervisor
Badger Meter

Milwaukee, Wisconsin

Posted in Utilities


This job has expired.

Job Info


Why Badger Meter?
Are you looking to join a dynamic team where you have the autonomy and challenge that lets you learn and grow your career? Are you energized when you know that your contributions matter and make a difference in business success? If yes, then Badger Meter may be a great place for you!
For more than 115 years, Badger Meter has provided strong, stable financial growth, in turn providing employees with the opportunity to build long, successful careers. As a leading manufacturer of flow measurement technology, Badger Meter offers many opportunities to measure what matters in protecting the world's water and other precious resources. Our company is large enough to continually drive market innovation, all while we maintain a collaborative and flexible working atmosphere.
What You Will Contribute:

Badger Meter is looking to hire a Warranty/Repair Supervisor at our Global Headquarters in Milwaukee, WI. In this role you will be supervising a team who receives and processes customer returns, provides basic product failure analysis, provides customer product repairs, and updates product warranty data base information.

Main Job Duties:

  • Initiates cost reduction, service improvement, and customer satisfaction activities.
  • Responsible for documentation of processes and procedures
  • Manage repair, incoming material processing, basic product failure/warranty analysis, and facility activities
  • Initiates external warranty reduction programs working with customer service and sales management, and technical sales force.
  • Responsible for development and accuracy of warranty data base
  • Coordinate and expedite outside supplier equipment repairs. Develop product repair estimates for utility and industrial products
  • Contribute to improved product quality and dependability by collecting, summarizing and analyzing data, and recommending corrective actions to resolve product deficiencies
  • Responsible for managing, developing, training, and coaching customer repair and warranty personnel


Qualifications:
  • Associates Degree or equivalent experience
  • 5 + years of experience in mechanical/electronic diagnostic and/or repair experience
  • Proficient and experienced with CRM software
  • Intermediate level expertise with MS Excel and/or statistical software
  • Experience in repair/service department required
  • Experience with database queries and reporting required
  • Results-Oriented: demonstrates a sense of urgency about getting work completed
  • Collaboration: able to work with people from other functional areas and with various technical skill levels
  • Customer Focus: able to interpret customer requests and determine how to fulfill them


Badger Meter is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm


This job has expired.

More Utilities jobs


Badger Meter
Milwaukee, Wisconsin
Posted 22 minutes ago

Badger Meter
Milwaukee, Wisconsin
Posted 22 minutes ago

Badger Meter
Milwaukee, Wisconsin
Posted 22 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.