Administrative Assistant I BWH Pathology
Brigham & Women's Hospital(BWH)

Boston, Massachusetts

Posted in Health and Safety

Job Info

  • Provides general, entry level administrative support to managers, staff, providers and/or PIs under general supervision.
  • Provides routine administrative support such as: typing memos and letters, answering, and transferring telephone calls, and taking and distributing messages.
  • Coordinate calendar and schedules including scheduling appointments, coordinating meetings, and making travel arrangements.
  • Proofreads and edits manuscripts, performs library or literature searches, and helps to create and edit presentation materials.
  • Provides cross coverage as needed.
  • Assists with special projects as directed.
  • Follow HIPAA guidelines for the management of patient privacy and confidentiality. ¾ Other duties, as assigned.

  • Knowledge of office operations and standards.
  • Understanding of procedures including filing, copying, scanning, printing, and faxing.
  • Phone skills: Ability to use phone system (answer and screen calls, put on hold), answer questions and give routine information.
  • Verbal skills: Ability to interpret information as appropriate, answer routine questions in the most professional manner and communicate in a professional, courteous, clear, and concise manner.
  • Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, following established protocols, and work within systems.
  • Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.
  • System Skills: Ability to type and enter data effectively. Entry level computer skills including the ability to use word processing, spreadsheet, database, and presentation applications.
  • Basic understanding and use of medical terminology.
  • Basic comprehension of billing and fiscal information.
  • Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.
  • Level of education required:
  • Minimum of a high school diploma or GED.
  • Work experience required:
  • Minimum one-year applicable work experience required.
  • Some additional training in office systems or other post high school education preferred.

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