BFT - Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston & Suburbs
Massachusetts General Hospital(MGH)

Boston, Massachusetts

Posted in Health and Safety


Job Info


While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following: Provide administrative support to healthcare providers within a high-volume ambulatory setting, and function as the primary interface between the patients and medical team. Schedule patient appointments, diagnostic testing, and surgeries. Obtain referrals and pre-certifications as needed. Register and/update demographic, PCP, and insurance information. Collect co-payments and fees. Oversee details of billing. Answer phones, and triage calls as appropriate. Photocopying, faxing, and filing.

Qualifications
1+ years' experience in a healthcare or customer service setting required for Level I role. (Additional experience required for higher level positions.) Demonstrated understanding of managed care and other insurance-related coverage plans. Computer literacy, including proficiency with Windows-based computer applications essential. Demonstrated, accurate typing and data entry skills. Prior customer service experience. Knowledge of EPIC, MEDITECH & BICS software a plus! Strong patient service orientation and well-developed communication skills. Qualified individuals must be available to complete a three-day, Epic training program, and to work part-time or full-time, Monday-Friday, days. He/she should be a quick study, with a "can-do," positive attitude, and a demonstrated ability to be reliable, flexible and punctual. Competitive candidates will also possess a professional demeanor, solid organizational skills, and the ability to work effectively as part of a team. Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f/t openings, often resulting in temp-to-hire. Qualified applicants who meet the above requirements, and are able to make a minimum one-month or more commitment, are encouraged to apply. Job opportunities are located at and a number of satelite locations in and around the suburbs of Boston for Mass General Brigham affiliates. Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



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