Supervisor
Paragon Systems

Job Info

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JOB SUMMARY

Supervises Security Officers, Lead Officers and other company personnel at assigned client site(s). Supervises company personnel, including assigning work, coaching, and discipline, as defined by

client contract. May perform duties of Security Officer within scope of assignment. Specific duties or tasks may vary and be documented separately.

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.
• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Functions as a supervisor of Security Officers, Lead Officers and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post instructions are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations.

Responsible for maintaining and updating post instructions as appropriate. Works with Company and Client management as applicable

Trains, verifies and coaches personnel to ensure the highest levels of customer service; ensure positive, courteous and diplomatic interactions toward Client employees, visitors, and the public while performing duties.

Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.

Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.

Assists in the submission of payroll and personnel information to the company as designated.

In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions. Communicates and briefs personnel timely related to special circumstances, special events and any other appropriate activity impacting operations.

Prepares, files and submits various reports as required.

Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities; ensures personnel are properly uniformed, alert, and present a neat appearance.

Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.

As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.

May perform the duties of a Security Officer in accord with post instructions and company policy.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

This job has expired.